Tag: General Motors
The Evidence Against Leadership by Intimidation Keeps Piling Up
Nearly 30 years ago, I had my first real encounter with what not to do as a leader. I was working in a General...
Rewriting the Management Gospel: Lessons from Hayes, Abernathy, and the Frontlines...
Professors Robert H. Hayes and William J. Abernathy have harsh words about a common, if not typical style of American management:
"...an overdependence on analytical...
Gerald Harris on Lean Lessons from Auto Manufacturing and Healthcare
Gerald Harris spent 25 years leading lean transformations in automotive manufacturing before shifting into healthcare consulting, and his origin story starts with a Toyota...
The NBA’s Steph Curry, the Taguchi Loss Function, and Deming’s Funnel...
The Taguchi Loss Function says that variation from target has a cost -- and that cost grows non-linearly as you drift further from center....
Psychological Safety Isn’t About Courage — It’s About Making It Safe...
TL;DR: If people don't speak up, the problem usually isn't courage--it's culture. Leaders shape whether speaking up feels safe and leads to action.
Psychological safety...
Lean Coach Brian Buck’s Favorite Mistake
My friend Brian Buck is the most recent guest on the "My Favorite Mistake" podcast series, Episode 112:
Coach Brian Buck's Darkest Moment in a...
Sabrina Moon’s “Favorite Mistake”: Leading With Shame
Today's episode of "My Favorite Mistake" is another one that Lean practitioners will especially like.
My guest, Sabrina Moon, talks about how she (unfortunately) learned...
Episode #6 of the “Lean Whiskey” Podcast: Speyside Scotch, Remembering Lee...
After the last episode with guest host Paul Critchley, I'm once again joined by Jamie Flinchbaugh for another "Lean Whiskey" podcast.
In Episode 6 of...
Boeing, GM, and Hospitals: When Production Pressure Undermines Quality and Safety
TL;DR: When leaders prioritize speed and output over quality, employees stop speaking up--and safety suffers. From GM to Boeing to hospitals, production pressure creates...
My Blog Had The 18-Hour Flu: Thoughts on Downtime and Management...
So I think things are back to normal after a somewhat stressful day of wondering why my blog "broke." Unlike some web/blog outages and...
