Here’s a great video of Paul O’Neill, former CEO of Alcoa and former U.S. Treasury Secretary, talking to healthcare leaders about their leadership role in improving quality and patient safety. You can listen to my earlier podcast with him here. Please take 30 minutes with your senior leadership team and clinical leaders and discuss… it may seem dry to some, but please stick with it.
“With leadership, anything is possible.” What does O’Neill expect a “real leader” to do? Watch and listen:
Thanks for reading! I’d love to hear your thoughts. Please scroll down to post a comment. Click here to receive posts via email.
Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.