Tag: Travel

Hotel Housekeeping Overprocessing, Waste, and Customer Annoyance

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I'll try to lighten things back up a bit. I may have written about this before, but as a frequently traveling consultant, the hotel...

You Need Quantity AND Quality

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Mishandling Has Spiked Since Liquid Ban Reduced Carry-Ons - washingtonpost.comWith the new security rules in August, the number of checked bags increased suddenly (including...

OK, So It’s Not the "Lean Travel" Blog

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I know not everybody travels, so y'all might not be concerned about attempts to see lean (or NON lean) practices in the travel world....

Some Poor Problem Solving

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More travel adventures... I woke up this morning and got into the shower. I was surprised that the soap and shampoo...

Some Misguided Error Proofing?

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Hilton hotels introduced a new standardized alarm clock that seems to be in all Hilton properties now (including where I am in Midland TX...

Wrong Visual Controls and a Lack of Problem Solving

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My travel adventures continued... lack of lean concepts abound. The only highlight in my travel was that former Cowboy great and Heisman Trophy...

Rental Car Return Waste

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I observed this at a mid-size city airport yesterday. I think it goes to show that lean concepts aren't common sense and it...

Everyday Lean: Hotels.com

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I saw this while researching a vacation. This website has given the user the time saving option of "most popular cities" to avoid...

Materials 5S at a Hotel

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As I was walking past a housekeeping storage room at a hotel, I couldn't help but notice that the storage locations were marked on...

Bigger Airline Batches?

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Airbus denies report it has plans for standing room on jets - Apr. 25, 2006Ugh, is Airbus really investigating the idea of almost 900...

Hotel Room Error Proofing

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This Is Broken - Hotel room warningI saw a large ad in the paper Friday that reminded me of this blog posting (link above)....

Everyday Batch: Rental Car Shuttles

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I know the airport isn't normally a bastion of lean, but the Albuquerque airport rental car shuttle bus stood out yeserday, in a bad...