Tag: Metrics

Ryan McCormack’s Operational Excellence Mixtape: January 21, 2022

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Thanks as always to Ryan McCormick for this... there's always so much good reading, listening, and viewing shared here by him! News, blogs, articles, resources,...

Ryan McCormack’s Operational Excellence Mixtape: January 7, 2022

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Thanks as always to Ryan McCormick for this... there's always so much good reading, listening, and viewing shared here by him! News, blogs, articles, resources,...

Why Samantha Riley Prescribes “Making Data Count” in the NHS England...

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Scroll down for video, how to subscribe, video, transcript, and more My guest for Episode #413 of the Lean Blog Interviews podcast is Samantha Riley,...

Evolving Lean Metrics: Why Process Behavior Charts Outperform Red-Green Charts

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tl;dr summary: This post challenges the traditional use of red-green binary charts in tracking performance and promotes Lean Process Behavior Charts. It emphasizes the...

Zoom Out For The Whole Picture

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Mark's note: Today's post is something I asked my friend Brian Buck to write up here. He wrote one previous guest post back in...

The Misleading Use of “YTD” Numbers to Evaluate Performance

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In my travels, I see many organizations using Year-to-Date (YTD) numbers to evaluate performance. Some of it is in the context, at this moment,...

Starbucks Risks Getting Burned on the Metrics Rollercoaster

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Shout out and hat tip to Dan Markovitz for his excellent blog post: "WHEN LEADERS TORTURE THEIR EMPLOYEES" He makes a strong case that displaying three...

Be Careful With Misleading Year-Over-Year Charts

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The main subject of my book Measures of Success is "Process Behavior Charts" (see more in this blog post) and the thought process that's...

My Article for CFO.com: Break the Bad Habit of Overreacting to...

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I'd like to thank CFO Magazine (their CFO.com website) for publishing my article: "Break the Bad Habit of Overreacting to Metrics" If you've read my book...

From Numbers to Insights: Smarter Ways to Evaluate Webinar Success

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One of the things I do with KaiNexus is manage our webinar series. That means lining up presenters, playing the role of host and...

How PBCs (Process Behavior Charts) Can Enhance the Practice of OKRs...

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Over the past year, I've heard about the "OKRs" methodology that is used in tech companies like Google. OKRs stands for Objectives & Key...

Metrics Require More Than 2-Pointers or 3-Pointers: NCAA Men’s Hoops Final...

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Two data points are not a trend. But, one data point can be a "signal" that a metric has changed enough to merit investigation...
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