Tag: Metrics

Why Bowling Charts Mislead Leaders–and What to Use Instead

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tl;dr: If leaders have to "do the math in their heads" to see trends, the chart isn't doing its job. Bowling charts hide signals...

Ryan McCormack’s Operational Excellence Mixtape: March 21, 2025

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Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...

From Noise to Clarity: How KaiNexus Learned to Focus on What...

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KaiNexus uses Process Behavior Charts and Deming's principles to separate signal from noise, helping leaders avoid reactive decisions and focus on improvements that truly...

Ryan McCormack’s Operational Excellence Mixtape: January 9, 2025

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Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...

Why Process Behavior Charts Are the Best Way to Understand This...

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tl;dr: Run charts and bar charts can hint at patterns, but they often mislead. A Process Behavior Chart reveals whether a KPI truly changed--or...

Why Two (or Four) Data Points Aren’t a Trend: Olympic TV...

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Two data points aren't a trend--but headlines, executives, and analysts keep treating them like one, whether the topic is Olympic TV viewership or business...

Why Two Data Points Don’t Show a Trend — and Why...

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On NPR recently, the hourly news update covered economic indicators: Gas prices are UP 5 cents from a week ago Gas prices are DOWN 10...

Management by Emoji: Announcing My Next Book (April Fool’s Joke)

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Management by Emoji might sound like the logical next step in modern leadership--or at least that's what I'm announcing today, April 1st, as a...

Why Charts Beat Words for Understanding Variation and Performance

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TL;DR: Words can exaggerate short-term changes and invite speculation. Charts--especially run charts--make variation, trends, and context visible, helping leaders avoid overreacting to noise and...

Ryan McCormack’s Operational Excellence Mixtape: January 21, 2022

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Thanks as always to Ryan McCormick for this... there's always so much good reading, listening, and viewing shared here by him! News, blogs, articles, resources,...

Ryan McCormack’s Operational Excellence Mixtape: January 7, 2022

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Thanks as always to Ryan McCormick for this... there's always so much good reading, listening, and viewing shared here by him! News, blogs, articles, resources,...

Why NHS Leaders Should Stop Spuddling: Samantha Riley on Making Data...

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Scroll down for video, how to subscribe, video, transcript, and more My guest for Episode #413 of the Lean Blog Interviews podcast is Samantha Riley,...
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