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Lean Blog

Taking Don Wheeler’s Class; MLB Batting Averages are Lower… So What?

Mark Graban Sep 10, 2018 8
Blog
I recently saw this headline: Baseball on pace for lowest batting average since 1972 Just because it's the…

Attend With Me: Come Learn Statistical Process Control From Don Wheeler

Mark Graban Jun 12, 2018 4
Blog
For a long time, I've wanted to attend a "Statistical Process Control" (SPC) class taught by Donald J. Wheeler,…

Meeting A Professional Hero: Donald J. Wheeler, PhD, of “Understanding…

Mark Graban Mar 13, 2017 2
Blog
I recently got to meet Prof. Donald J. Wheeler when he gave a keynote talk at the Society for Health Systems…

Don’t Overexplain College Football Playoff TV Ratings Being at “An…

Mark Graban Jan 10, 2019 3
Blog
We have to be careful with text descriptions of business metrics -- this is true when it's numbers in the news or…

Boo! Webinar Recording! Metrics & Statistics Don’t Have to Be Scary

Mark Graban Oct 31, 2018 0
Webinars
I'll be presenting a free webinar on Wednesday, October 31st at 1 pm ET... as you might notice, that's Halloween…

Podcast #320 – Skip Steward on Deming, Wheeler, Metrics, and More

Mark Graban Oct 9, 2018 0
Interviews
Skip Steward, the Chief Improvement Officer at Baptist Memorial Health Care in Tennessee, was a guest on Episode…

“Measures of Success” is Done! Now Available in the Amazon Kindle…

Mark Graban Aug 6, 2018 6
Check it Out
I'm happy to announce that my latest book, Measures of Success: React Less, Lead Better, Improve More, is…

Two Data Points Don’t Make a Trend, So Read Beyond the Headline

Mark Graban Jan 8, 2018 13
Blog
When looking at data, whether it's the number of homicides in San Antonio or some of our workplace metrics, it's…

Don’t Turn Your Performance Metrics into “Success Theater”

Mark Graban Sep 29, 2017 0
Blog
One of the phrases and concepts that I love from Eric Ries and The Lean Startup is the idea of "success theater,"…

Data Without Context Isn’t Very Helpful; Don’t Overreact to Each Up…

Mark Graban Nov 2, 2011 9
Blog
Some of the best lessons I have ever learned for my career are from Donald Wheeler's brilliant book Understanding…

John Dues on Continual Improvement, Deming, and Process Behavior Charts in…

Mark Graban Feb 22, 2022 0
Interviews
Scroll down for how to subscribe, transcript, and more My guest for Episode #441 of the Lean Blog…

Prof. Elliott Weiss on Steph Curry Tweaking His 3-Point Shot and Not Reacting to…

Mark Graban Feb 8, 2022 1
Interviews
Scroll down for how to subscribe, transcript, and more Elliott Weiss My guest for Episode #439…

The NBA’s Steph Curry, the Taguchi Loss Function, and Deming’s Funnel…

Mark Graban Feb 6, 2022 0
Blog
The Wall Street Journal published a fascinating article back in November 2020: Stephen Curry's Scientific Quest…

True, but Meaningless: What You Say About That Data Point (or Two)

Mark Graban Nov 1, 2021 0
Blog
Recently, I was asked to give a virtual presentation to the process improvement team at a health system. The focus…

Why Samantha Riley Prescribes “Making Data Count” in the NHS England…

Mark Graban May 11, 2021 0
Interviews
Scroll down for video, how to subscribe, video, transcript, and more My guest for Episode #413…

Is “Red & Green” Really Lean? Process Behavior Charts are Better

Mark Graban May 10, 2021 6
Blog
Thanks again to Prof. Eric Olsen for inviting me to give a short talk as part of the virtual Central California…

Interviewed by Doctors on the “Connecting the Dots” Podcast

Mark Graban Mar 22, 2021 0
Blog
I'd like to thank my friend Skip Steward for inviting me to be a guest on his podcast called "Connecting the…

NFL Scoring is Up, An All-Time High, But is it A “Signal” Worth…

Mark Graban Oct 13, 2020 9
Blog
I do enjoy watching football, so this headline caught my eye: "Why Are N.F.L. Scores Scores So High This…
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