Illustration of a laptop on a desk showing an AI coaching chat interface with a question from the user and a follow-up coaching response ending with a reflective question, representing the Lean Hospitals Coach tool

Watch the Lean Hospitals Coach in Action — Live, Unscripted, With Your Questions

Mark Graban - March 4, 2026

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Brandi Carlile and her band rehearse during sound check before their show near Chicago, working on specific improvements to their setlist.

What a Brandi Carlile Concert Teaches About Practicing Continuous Improvement

Mark Graban - February 24, 2026

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Dr. Deming Fujio Cho Demotivating Workers

What Deming and Fujio Cho Agreed On: Stop Demotivating People

Mark Graban - February 22, 2026

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fujio cho 1993 BAMA speech on Lean and TPS

Create Your Own Lean System — But Don’t Lose Sight of These Three...

Mark Graban - February 18, 2026

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From Book to Coach: Building an On-Demand Lean Assistant for Healthcare Leaders

Mark Graban - February 17, 2026

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Mark Graban's newer Lean Blog Audio podcast series with "audiobook" style readings of selected blog posts. Learn how to subscribe.

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How Safe Is It to Admit a Mistake at Work? New...

Mark Graban - May 20, 2025 0

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The Mistake-Smart Leader’s Checklist: 6 Behaviors to Build Trust, Safety, and...

Mark Graban - May 15, 2025 0

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Lean Healthcare Study Tour in Japan: A Gemba Experience for Hospital...

Mark Graban - May 8, 2025 2

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Psychological Safety at Work: Why You Get Your Say, Not Always...

Mark Graban - May 5, 2025 0

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Update on my June 17th Workshop: Improving the Way We Improve...

Mark Graban - May 5, 2025 4

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40 Years of New Coke: What Coca-Cola’s Biggest Mistake Still Teaches...

Mark Graban - April 23, 2025 0

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The Evidence Against Leadership by Intimidation Keeps Piling Up

Mark Graban - April 17, 2025 0

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Psychological Safety at Toyota: How It Accelerates Digital Transformation and Strengthens...

Mark Graban - April 9, 2025 1

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The Mistakes That Make Us Wins the Shingo Publication Award

Mark Graban - February 10, 2025 0

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My Upcoming Webinar on Mistake-Proofing Across Industries

Mark Graban - February 3, 2025 0

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Still Dreaming About Sukiyabashi Jiro: Sushi, Speed, and the Meaning of...

Mark Graban - January 29, 2025 3

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An Aussie Backpacker’s Workplace Frustration: The Universal Need for Better Leadership

Mark Graban - January 22, 2025 3

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Jack Benedict on The One Thing ChatGPT Does That Most Leaders Won’tMarch 11, 2026
I enjoyed reading this blog by Mark Graban and read his comparisons about how chat GPT “can make mistakes” and…
William Brew on The One Thing ChatGPT Does That Most Leaders Won’tMarch 11, 2026
One takeaway from this article is that admitting when you are wrong actually builds more trust instead of making you…
Zachary Capen on Kaizen: The Improvement System Most Organizations Talk About but Struggle to PracticeMarch 10, 2026
This post really showed me what kaizen really means and why so many organizations struggle to implement it well. One…
Mark Graban on Stop Reacting to Red Light Metrics: Why ‘Two Reds in a Row’ Is a Misleading Rule of ThumbMarch 7, 2026
Is it a good rule to say, "If there are 2 red data points in a row, do a root…
Jack Benedict on Fujio Cho on Standardized Work: The Foundation for Improvement, Not ControlMarch 4, 2026
I enjoyed reading this article and the points that the author made about standardized work and how it is confused…

An AI coach that asks questions, not just gives answers.Try the Lean Hospitals Coach -- Free Demo

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