Tag: Emergency Dept

Data Without Context Have No Meaning: Emergency Department Wait Time Billboards

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Patients waiting too long for the E.D. is a problem around the world. Many U.S. hospitals put up billboards that claim to shed light on how long you'll have to wait. But are the signs and numbers more confusing than helpful? Does it matter?

How Can a Story Like This Occur in Any E.D., Yet...

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This story was sent to me by somebody I know with a Lean manufacturing career. It's shocking, but it could happen anywhere, I suppose....

#TBT: A Doctor’s Response to this Doctor Who Was Upset About...

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You might remember my post from June about an emergency physician who wrote a journal article bashing "Lean" -- but what he described didn't...

This Doctor is Upset About Something, But It Doesn’t Really Sound...

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Now, there’s a story written by an emergency medicine physician, Dr. Brad Cotton, that appears in a publication called “Emergency Medicine News” — FIRST PERSON: ‘We Fired Our Hospital’...

Case Study: Emergency Department (ED) Throughput Improvement Through Lean

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Mark's Note: Today's guest post comes via my friends at the ThedaCare Center for Healthcare Value, who suggested this case study from Salem Health....

U.S. Hospitals Have the Best E.R. Care for Kids, But Aren’t...

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There's been a back-and-forth of views about the state of pediatric emergency medicine recently in the Wall Street Journal. Let me start first, actually, with...

Some Highlights from Last Week’s “Kaizen Live” Event at Franciscan St....

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Last Wednesday and Thursday, I collaborated with Joe Swartz and a countless number of his colleagues to host 24 visitors from different health systems (and...

The Opposite of “Serious Emergency Care” [Cartoon]

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Hospital billboards and health system advertising can be a curious thing. One ad that I see driving between San Antonio and Austin is one...

Lean Healthcare Discussed on Cincinnati Local TV News

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I've partnered up with the Ohio-based non-profit consulting group, TechSolve, over the past few years in some of their Lean healthcare promotions efforts, recently...

Stuff I’m Reading – June 14, 2013: Sleepy Banker, Concerned Workers,...

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It's again time to close some browser tabs and clear out the backlog of articles I've wanted to share but maybe don't merit an...

A Lean Guy Watches CBC’s “Rate My Hospital”

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"Approximately 8 to 10% of the individuals who walk through our doors are being hurt by us," says David  Musyj, CEO of Windsor Regional...

Easier to Game the Numbers than Fix the System — in...

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I've cited his book before (including this post with an example from The Office)...  Brian Joiner wrote, in his outstanding book Fourth Generation Management:...