Thanks again to Jon Miller for his great questions and for hosting the Q&A, all three parts.
Here are links:
We’ve gotten some good feedback and comments/questions on Part 1. If you comment, you have a chance of winning a free copy of my book.
Thanks for reading! I’d love to hear your thoughts. Please scroll down to post a comment. Click here to receive posts via email.
Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.