Performance Appraisal Problems

Curious Cat Management Improvement: Problems Caused by Performance Appraisal

Here’s a good post on the Curious Cat blog on the problems with performance appraisal systems. I’ve seen, generally, more problems caused by these systems than the good that comes from them. It’s a classic Deming teaching, to “substitute leadership”.

I hope your day “exceeds expecations.”

About LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology, focused on improving quality and patient safety, improving access, reducing costs, and fully engaging healthcare professionals. He is also the Chief Improvement Officer for KaiNexus.