Curious Cat Management Improvement: Problems Caused by Performance Appraisal
Here's a good post on the Curious Cat blog on the problems with performance appraisal systems. I've seen, generally, more problems caused by these systems than the good that comes from them. It's a classic Deming teaching, to “substitute leadership”.
I hope your day “exceeds expecations.”
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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.
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