In Episode #530 of the Lean Blog Interviews Podcast, I’m joined by Ken Segel of Value Capture to discuss what it really takes to build a comprehensive Lean healthcare operating system, starting with safety. Scroll down for how to subscribe,…
What does a constructive response to a mistake look like at work? These two excerpts from The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation offer a place to start. They feature Ken Segel’s experience and Greg…
Running through the final post yesterday, Value Capture hosted a new blog series that was a collaboration with my friend Deondra Wardelle and other authors, including myself. The posts will led up to and culminated in a panel discussion webinar…
I’m happy to have hosted and moderated a panel discussion format webinar that was sponsored by Value Capture. It’s titled: Why Does the U.S. Need a National Patient Safety Board? Click the link above to register. The panelists are two…
Nursing turnover is very likely costing your organization millions of dollars. But you don’t have to just accept that… you can fix it. I’m happy to have moderated a webinar that was hosted by Value Capture, presented by two leaders…
Today, I’d like to share an interview that I did for the podcast series called “Habitual Excellence,” which is presented by Value Capture. I had the great opportunity to interview Louis A. Shaprio – Lou is the president and CEO…
You’re invited to view the recording of webinar that I co-presented on Tuesday, October 18th, with Ken Segel, the CEO and co-founder of the healthcare advisory firm Value Capture. Seizing the Healthcare Safety Opportunity: Using the “Playbook” of Paul O’Neill…
I don’t blog about every mistake I make (although it might seem otherwise, sometimes). I do try to share stories that might help illustrate concepts about Lean or problem-solving. This past week, within about 24 hours, there were three examples…
Today, I’d like to share a recent blog post and a few podcasts from the Value Capture website. First off is a blog post by Ken Segel (Value Capture’s CEO) about an HBR article that he wrote with Dr. John…
Today marks the second anniversary of the passing of Paul H. O’Neill, Sr. We think about him and what he taught us every day at Value Capture, especially so today. In his honor and memory, we are releasing a free…
Some episodes of “My Favorite Mistake” get into topics that are pretty directly related to Lean, or at least they’re Lean adjacent. Last week’s episode with Ken Segel, CEO of the firm Value Capture (a firm I’m affiliated with), is…
These are great questions to ask at the end of the year… or at the end of a project, after a Kaizen Event, or whatever. These questions are available via Value Capture LLC: What was the plan? What actually happened? What…
