A New Blog Series About DEIA, Psychological Safety, and Healthcare Safety (and Webinar)

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Running through the final post yesterday, Value Capture hosted a new blog series that was a collaboration with my friend Deondra Wardelle and other authors, including myself.

The posts will led up to and culminated in a panel discussion webinar with all of the authors, and you can register to view the recording now:

Getting to Zero Harm for Patients and Staff with DEIA and Psychological Safety Concepts


Value Capture's leaders asked Deondra to organize this series, and I've been collaborating with her quite a bit on the planning. It's been almost three years since the original #RootCauseRacism blog series that I hosted here, and Deondra has a separate website now for her ongoing work.

The theme for this series is summarized in the webinar title. We are exploring the topics (and the intersection) of Diversity, Equity, Inclusion, and Accessibility (DEIA) and Psychological Safety. How can we work to define (and solve) the problems of harm and inequity for patients and healthcare staff?

The authors for the blog series are, along with their blog post titles:


Check out the Value Capture blog for the series. You can subscribe to receive the posts each day via email.

And we hope you'll check out the recorded webinar.

Here is a video overview that Deondra and I did as a preview:



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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

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