Tag: Kaizen

Kaizen: Daily Improvement, Learning, and Leadership in Practice

Kaizen is often misunderstood as small ideas or isolated improvement events. In practice, Kaizen is a daily, people-centered approach to learning and improving work—supported by leadership, good systems, and psychological safety. This archive brings together blog posts, podcasts, and real-world examples of Kaizen in action, across healthcare and other industries, with a consistent focus on leadership behaviors, respect for people, and learning from problems rather than hiding them.

What Is an Andon Cord? How Toyota Uses It to Build...

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TL;DR: An andon cord is not primarily a line-stopping device. At Toyota, it's a signaling system that allows workers to call for help immediately....

Visiting the Toyota Museum in Nagoya

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While I'm in Japan this week (read about the trip), I'm going to keep my blogging light - my aim is to share one...

Archive of Free Webinar – Greg Jacobson, MD on Kaizen for...

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Updated 11/8 to include a link to the recording  and changing the post to past tense. Gregory Jacobson, MD, co-founder and CEO of KaiNexus (disclosure:...

KaiNexus Education Video #7 – No Countermeasure? That’s OK

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Here is the seventh in our series of short, simple Kaizen education videos from KaiNexus, a software startup where I am on the management team.  We...

Kaizen vs. the Suggestion Box: Why Employee Engagement Requires Leadership, Not...

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Suggestion boxes collect ideas--but Kaizen builds capability. In this short video, I explain why continuous improvement depends on leadership behaviors, not passive systems. The Lean...

Learning Jazz (and Lean?): Imitate, Integrate, Innovate

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Although I don't get to play much anymore, I used to be a pretty serious drummer (I almost said "musician," but that invites jokes...

Elon Musk Wrongly Pooh-Poohs Process as a Substitute for Thinking

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I've always been intrigued by entrepreneur (and billionaire) Elon Musk. He founded PayPal (which I have used for over ten years), founded  SpaceX (which...

KaiNexus Update – User Badges & Sharing Improvements Widely

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The team at KaiNexus (where I am the "chief improvement officer") is always improving. I want to share a few of these improvements, as...

KaiNexus Education Video #6 – Improve Continually

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Here is the sixth in our series of  short, simple Kaizen education videos from KaiNexus, a software startup where I am on the management team.  We...

Guest Post: Kaizen and Passion

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Mark's note: Today's guest post is from a friend of mine from The Netherlands. I had a chance to visit Marc and his hospital...

How Do You Find a Lean Healthcare Person?

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Mark's Note: Today's guest post is from a great friend of mine and this blog, Dean Bliss, of the Iowa Healthcare Collaborative.  Check out...

Guest Post: Kaizen’s Test for the Best

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Today's guest post is by Duke Rohe, a Quality Improvement Education Consultant  at M.D. Anderson Cancer Center in Houston, Texas. I know Duke from...
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