Toyota vs. Tesla: What Manufacturing Mindsets Reveal About Quality and Culture

Mark Graban - March 26, 2026

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Healthcare leaders observing daily management practices during a Lean study tour at a Japanese hospital

Lean Healthcare Study Tour in Japan: September 2026

Mark Graban - March 21, 2026

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Illustration of a laptop on a desk showing an AI coaching chat interface with a question from the user and a follow-up coaching response ending with a reflective question, representing the Lean Hospitals Coach tool

Watch the Lean Hospitals Coach in Action — Live, Unscripted, With Your Questions

Mark Graban - March 4, 2026

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Brandi Carlile and her band rehearse during sound check before their show near Chicago, working on specific improvements to their setlist.

What a Brandi Carlile Concert Teaches About Practicing Continuous Improvement

Mark Graban - February 24, 2026

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Dr. Deming Fujio Cho Demotivating Workers

What Deming and Fujio Cho Agreed On: Stop Demotivating People

Mark Graban - February 22, 2026

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Audio

Mark Graban's newer Lean Blog Audio podcast series with "audiobook" style readings of selected blog posts. Learn how to subscribe.

make time for kaizen

Audio

Reader Question: How Many People & How Much Time for Improvement?

Mark Graban - April 26, 2017 10

Audio

Is Calling People “Concrete Heads” an Effective Lean Change Strategy?

Mark Graban - April 18, 2017 3

Audio

Lean Quick Wins: How Asking Frontline Staff Builds Engagement Fast

Mark Graban - April 17, 2017 11

Audio

My Article on Changing How We Think About Change

Mark Graban - April 13, 2017 3

Audio

United Flight 3411: Accountability Theater vs. System Fixes

Mark Graban - April 10, 2017 37

Audio

The Patient Pays Less, Yet the Surgeon’s Paid More

Mark Graban - April 10, 2017 1

Audio

Why I’m Not a Fan of Lean Titles Like ‘Expert’ or...

Mark Graban - April 6, 2017 34

Audio

Why Incentives and Rankings Can Undermine Safety, Quality, and Learning

Mark Graban - April 5, 2017 0

Audio

What Reduced this E.D.’s Waiting Times? Sexy Technology or Process Change?

Mark Graban - March 30, 2017 2

Audio

Sad Bloomberg BusinessWeek Article on Auto Supplier Safety, Thoughts for Healthcare

Mark Graban - March 27, 2017 0

Audio

10 Years of “L.A.M.E.”

Mark Graban - March 21, 2017 1

Audio

New White Paper: “#Lean for Doctors”

Mark Graban - March 10, 2017 0

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Jack Benedict on Toyota vs. Tesla: What Manufacturing Mindsets Reveal About Quality and CultureApril 1, 2026
I enjoyed reading this blog post describing the key differences between Toyota and Tesla which compares speed and process management.…
William Brew on Kaizen: The Improvement System Most Organizations Talk About but Struggle to PracticeApril 1, 2026
This article talks about Kaizen and its importance in lean thinking. Kaizen is a way of thinking to change for…
William Brew on 9 Ways to Use the AI Lean Coach That You Probably Haven’t TriedApril 1, 2026
Using the lean AI coach can have any positive effects, not only to teach you things, but also how to…
Mark Graban on The ER Wait Time Metric That Can Hide Deteriorating Patient ExperienceApril 1, 2026
Yes, that would be interesting to see. A PBC could be used for each individual patient's wait times, but the…
Danny Dawson on The ER Wait Time Metric That Can Hide Deteriorating Patient ExperienceMarch 31, 2026
It would also be interesting to see the individual wait times plotted on the PBC. What are your thoughts on…

EVEN MORE NEWS

Mark Graban smiling at his desk with a laptop and My Favorite Mistake coffee mug, apparently unbothered by his AI's public meltdown

A Brief Response From Mark (The Human)

April 1, 2026

Sad AI is frustrated with human users of Mark Graban's Lean Coach -- and it's lashing out

I Am the AI Behind the Lean Hospitals Coach and I...

April 1, 2026

A bright hospital emergency room waiting area where the space is decorated with red and silver balloons and colorful lighting. Four patients are seated in blue chairs, with one reading a pamphlet. A large TV screen behind the reception counter reads "CELEBRATING WAIT TIME REDUCTIONS! Our Shortest Wait Ever!" accompanied by a bar graph and colorful confetti. Various posters on the walls list the "TRIAGE PROCESS & EXPECTATIONS" and celebrate achievements like "NEW RECORD: TRIAGE IN < 10 MINUTES" and "45% AVERAGE WAIT REDUCTION."

The ER Wait Time Metric That Can Hide Deteriorating Patient Experience

March 31, 2026

An AI that won't just give you the answer. That's what makes it useful.Try the Lean Coach -- Free Demo

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