Here's the latest roundup of blog posts, articles, and interviews / videos related to learning from mistakes and my book The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
I wrote this article that was published by Quality Digest online:
Stop Spending Money on Problem-Solving Training; Focus on psychological safety instead
In part:
“If we don't combine psychological safety with effective problem-solving, we'll end up replacing fear with futility, where people start saying, “It's safe enough to speak up, but it's not worth the effort because nothing happens.”
When it's safer and easier to use one's voice, and when doing so leads to action and improvement, people are more likely to continue speaking up and participating in continuous improvement. Leaders replace fear and punishment with encouragement and positive reinforcement.”
Mistakes Blog
I've written a few new blog posts on the MistakesBook.com site and blog, many of which have been about healthcare (where many mistakes occur)…
Books Selected by CEO Larry Culp to be Given Away at the GE Lean Mindset Event
NHS Apologizes for Care Mistakes, Wishes Dead Man Well in Future Care
49ers Head Coach Kyle Shanahan Admits a Mistake in Trading Up for Trey Lance
Losing a Patient's Removed Tumor: A Mistake That Shouldn't Happen, But Must be Learned From
An Operating Room “Slip” Mistake Almost Killed Arnold Schwarzenegger
Which Pharmacy Mistake Proofing Method is Better in This Scenario?
Prisoner Punished for Being Mistakenly Released From Jail
Interviews
I've been a guest on a few podcasts recently (as highlighted on the book's Media page).
5 Star Company Culture Podcast: Culture Attracts! ~ Mark Graban ~ Author Founder CEO
Enterprise Excellence Podcast with Brad Jeavons | #152 The Mistakes that Make Us with Mark Graban
Thanks for checking these out.
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If you’re working to build a culture where people feel safe to speak up, solve problems, and improve every day, I’d be glad to help. Let’s talk about how to strengthen Psychological Safety and Continuous Improvement in your organization.
