A Roundup of Articles and Interviews on Learning from Mistakes: Sept 14 Edition


Here's the latest roundup of blog posts, articles, and interviews / videos related to learning from mistakes and my book The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.

I wrote this article that was published by Quality Digest online:

Stop Spending Money on Problem-Solving Training; Focus on psychological safety instead

In part:

“If we don't combine psychological safety with effective problem-solving, we'll end up replacing fear with futility, where people start saying, “It's safe enough to speak up, but it's not worth the effort because nothing happens.”

When it's safer and easier to use one's voice, and when doing so leads to action and improvement, people are more likely to continue speaking up and participating in continuous improvement. Leaders replace fear and punishment with encouragement and positive reinforcement.”

Read more

Mistakes Blog

I've written a few new blog posts on the MistakesBook.com site and blog, many of which have been about healthcare (where many mistakes occur)…

Books Selected by CEO Larry Culp to be Given Away at the GE Lean Mindset Event

NHS Apologizes for Care Mistakes, Wishes Dead Man Well in Future Care

49ers Head Coach Kyle Shanahan Admits a Mistake in Trading Up for Trey Lance

Losing a Patient's Removed Tumor: A Mistake That Shouldn't Happen, But Must be Learned From

An Operating Room “Slip” Mistake Almost Killed Arnold Schwarzenegger

Which Pharmacy Mistake Proofing Method is Better in This Scenario?

Prisoner Punished for Being Mistakenly Released From Jail


I've been a guest on a few podcasts recently (as highlighted on the book's Media page).

Grow Your Damn Business! On Corporate America and Cultivating a Learning Culture with Mark Graban

5 Star Company Culture Podcast: Culture Attracts! ~ Mark Graban ~ Author Founder CEO

Enterprise Excellence Podcast with Brad Jeavons | #152 The Mistakes that Make Us with Mark Graban

Thanks for checking these out.

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.


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