Tag: Respect for People
Lean Without Layoffs: The Commitment That Makes Continuous Improvement Work
When I worked with Johnson & Johnson's ValuMetrix Services consulting group (from 2005 to 2009), we had a simple but firm rule before engaging...
Fear and Futility: Two Barriers to Improvement (and How Leaders Can...
Have you ever seen a problem at work but decided not to say anything? Maybe you were worried about the reaction (fear). Or maybe...
Beyond Tools: Why Lean Healthcare Depends on Respect and Continuous Improvement
Back in 2018, I had the opportunity to deliver a virtual keynote for a medical conference in Turkey. The theme was close to my...
Designing a Culture of Respect: Scott Gauvin’s Insights from the Respect...
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My guest for Episode #529 of the Lean Blog Interviews Podcast is Scott Gauvin, CEO of...
Breaking Through Cultural Friction: A Webinar on Respect for People and...
When organizations struggle to sustain Lean transformation, people often look first at tools, training, or tactics. But more often than not, the real obstacle...
How Chick-fil-A Uses “Game Film” and Lean Thinking to Improve Drive-Thru...
If you've ever waited in a long Chick-fil-A drive-through line, chances are it was the most pleasant traffic jam you've experienced. Efficient, polite, and...
Toyota Raku: How Ergonomics and Respect for People Drive Better Performance
I recently had the opportunity to tour the Toyota Motor Manufacturing Kentucky plant (TMMK) in Georgetown, Kentucky. It was my second visit to the...
Ryan McCormack’s Operational Excellence Mixtape: February 7, 2025
Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...
Commemorating Martin Luther King Jr. Day — Keep Moving Forward
Let's commemorate today's national holiday for Dr. King with a look back at my post from 2012:
A Lean Lesson from Dr. Martin Luther King,...
From Commands to Collaboration: Lessons in Respectful and Effective Workplace Signage
In the world of continuous improvement and Lean management, clear and respectful communication is crucial. Let's take a moment to examine two different approaches...
Embracing Challenges for Success: Lessons in Toyota Culture and Kaizen from...
I have been really enjoying this book, released in 2021, by Kiyoshi "Nate" Furuta, a retired Toyota executive: Welcome Problems, Find Success: Creating Toyota...
Lean Leadership: Unpacking the Conversation Between Ford and Uber CEOs
tl;dr: In a riveting discussion, Ford CEO Jim Farley and Uber CEO Dara Khosrowshahi delve into Lean principles, cultural shifts, and operational challenges. From...















