Tag: Healthcare
Why “You’re Being Safe” Should Be the Norm in Every Operating...
"I wish moments like this didn't seem so noteworthy. I wish focusing on safety and thanking people for speaking up was the norm in...
Don’t Repeat Our Mistakes: Dale Lucht’s Leadership Habits for Lean
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My guest for Episode #534 of the Lean Blog Interviews Podcast is Dale Lucht, co-author of...
Learning from Cardboard: What Swiss Hospital Simulations Can Teach Us About...
At first glance, it might look like a group of adults playing make-believe in a large garage. But what's happening at the Swiss Center...
Coaching Relentless Problem Solvers and Building a Culture of Lean Thinking...
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My guest for Episode #532 of the Lean Blog Interviews Podcast is Anne Frewin, a seasoned...
Beyond Tools: Why Lean Healthcare Depends on Respect and Continuous Improvement
Back in 2018, I had the opportunity to deliver a virtual keynote for a medical conference in Turkey. The theme was close to my...
Almost 17 Years Later: Reflections on Lean Hospitals and the Journey...
It's hard to believe, but it's been almost 17 years since the first edition of Lean Hospitals was published--an effort that eventually received the...
Ryan McCormack’s Operational Excellence Mixtape: July 11, 2025
Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...
Feedback Theater: Going Through the Motions Without Meaning It
I recently had an annual wellness exam through a hospital system's primary care group. Everything went well and I had a good experience. Even...
Transforming Healthcare: Ken Segel on Lean, Shingo, and Operating Systems
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My guest for Episode #530 of the Lean Blog Interviews Podcast is Ken Segel, Co-Founder and...
This Week’s Medical Mistakes from Around the World: Asking “Why?” Instead...
Each week, I keep an eye out for stories that help us learn--and teach--about the systemic nature of mistakes in healthcare. Well, actually Google...
What Visiting Japan Taught Me About Lean Leadership and Healthcare Culture
This October, I'll be returning to Japan for another Lean healthcare study trip--my seventh time overall and my fifth healthcare-focused visit.
With each visit, I...
Ryan McCormack’s Operational Excellence Mixtape: June 13, 2025
Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...