Tag: Gemba

Gemba Walks, Leadership Behavior, and Learning Where the Work Happens

Gemba means “the real place”—where work actually happens, problems become visible, and leadership behavior matters most. These posts explore what going to the gemba really means beyond symbolic walk-throughs, dashboards, or status updates.

Drawing from Lean, Toyota practices, healthcare, manufacturing, and knowledge work, this archive focuses on gemba as a leadership practice: listening more than talking, asking better questions, building trust, and creating the conditions for daily improvement rather than fear or performance theater.

A “Go to Gemba” Show (of sorts) Premieres after the Super...

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Hat tips to the blogs Lean is Good and Curious Cat... tonight is the debut of the new CBS reality show "Undercover Boss" a...

Guest Post: What Do You Do When…

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Mark's note: I've known Bruce Baker for a few years as a thoughtful commenter here on the Lean Blog. I was thrilled when he...

Lean in Sweden: Tools < Thinking

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I had an incredible visit to a hospital in Stockholm yesterday, to walk the "gemba" (the actual workplace)   to see their lean improvement...

“Strategy Deployment” Online Video Education from John Toussaint

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One project I'm involved with at the LEI is an online video education event on the topic of "strategy deployment," confusing known also as...

Lean is “Loving Care”? Lean IS Loving Care… Or Should Be

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As you read this, I'll have just arrived in Stockholm, Sweden, where I have the honor of being the guest of UniLabs, a European...

Data vs. Facts, Illustrated

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Two expressions get used often in the lean world, one from Dr. W. Edwards Deming and one from Toyota's Taiichi Ohno. Dr. Deming was...

A Nearly Apocalyptic Workaround?

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Inside the Apocalyptic Soviet Doomsday Machine:There was a fascinating article in a recent WIRED Magazine about Cold War nuclear response and defense systems. This...

Womack & Jones at the Gemba: “Spread” and Innovation

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Womack and Jones video on spread - Blog - ThedaCare Center for Healthcare Value From John Toussaint's blog, this video starts with a question about...

UPS: Disrespect for People?

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by Dan Markovitz I took this picture of a UPS truck recently in NYC. (The orange signs say "SAFETY.") At first I thought, "Great! UPS...

Leadership Lessons from Larry Kellner

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Corner Office - Bad News or Good, Continental's Chief Wants to Know - Question - NYTimes.comThis interview with Larry Keller, CEO of Continental Airlines,...

Toyota Leadership Right From Akio Toyoda

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Afternoon post planned for today -- initial reflections on my reader survey. Thanks to those of you who gave your feedback. Come back or...

How Jim Baran Got Started with Lean

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Mark's note: Jim's post originally started as a comment in response to my post "Where Did I Start with Lean?" but it exceeded the...
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