A “Go to Gemba” Show (of sorts) Premieres after the Super Bowl
Will you be watching? Will America be watching? This doesn't seem like typical post-Super Bowl fare… but I'll probably watch (or DVR it for later).
Here is the preview video (no longer available).
Knowing they are on TV, I'm sure the CEOs will have the sense to demonstrate respect for the people and the work. Will this just be “say the right things” superficial respect or something more meaningful? Why can't the CEOs go see people work without a reality TV show?
But will they really listen and get the perspective of employees in a way that would allow the CEO to help improve the system? Will they see barriers that get in the way of people doing their work, inspiring them to lead change? Or, will they just go back to the board room after getting their free publicity for themselves and their companies?
The first CEO is Larry O'Donnell, of Wate Management. He used to be partner in a law firm, so he's hardly worked his way up the ladder. We'll see what happens… in the preview he is afraid he “messed something up” on a trash conveyor belt. Was he trained properly? Was he given a job that was realistically achievable?
In a second preview scene, O'Donnell is asking for what lean or “Training Within Industry” practitioners would call “key points” about how to do the job and the foreman says, “You're just picking up paper, Randy” (his fake name).
The fact that an employee time policy “doesn't seem very fair” to O'Donnell — will that lead to change? The preview implies that it will and that O'Donnell says he's “going to be a different manager” because of what he's seen. Should be interesting to watch and follow up on. What do you think in advance or after seeing the show?