Tag: Mistake-Proofing

A Delta Air Lines flight attendant accidentally deployed an emergency slide, causing $70,000 in damage and delaying passengers for hours. It sounds like a...

I'm excited to be presenting this webinar on February 12th at 1 pm ET as part of the KaiNexus Continuous Improvement webinar series: Mistake-Proofing in...

Scroll down for how to subscribe, transcript, and more My guest for Episode #510 of the Lean Blog Interviews Podcast is Karen Martin, Founder and...

When writing or speaking, I use the words "mistake" and "error" interchangeably. The definitions in some dictionaries are comically circular. Dictionary.com defines an error as: "a...

I'm very happy to announce the release of my new Mistake-Proofing course, available NOW through Karen Martin and TKMG Academy. Well, it's a mistake to...

Mistake-proofing -- or poka-yoke, in Japanese -- is about designing processes so errors are less likely to happen. It's rarely all-or-nothing. Instead, there's a...

The other day, I was presenting at a company about "Psychological Safety as a Pre-Condition for Continuous Improvement." It was a hybrid event and...

I often write and speak about how warning signs (or cautions) are not effective at preventing mistakes, errors, and problems. See this recent post...

Thanks as always to Ryan McCormack for this... there's always so much good reading, listening, and viewing shared here by him! Subscribe to get...

As I posted recently on LinkedIn, here are some photos and a story from years ago. Signs are not mistake-proofing. Signs are not adequate process...

tl;dr: The Boeing 737 MAX incident wasn't caused by "idiots." It was caused by flawed systems, rushed processes, weak mistake-proofing, and a culture that...

We can all make mistakes, so I advocate for learning from mistakes through my book, podcast, and speaking. I do my best to learn...