Monday, March 9, 2026

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If You React to Every Blip in the Metrics, Then Nothing...

Mark Graban - 8
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Reader Question: More Clarity in Visualizing Hospital Performance Data

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Data Without Context Have No Meaning: Emergency Department Wait Time Billboards

Mark Graban - 6
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Jamie Flinchbaugh on Lean Zealots, What’s Working, and What’s Not

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Ask This Question (Not This One) When Trying to Improve a...

Mark Graban - 3
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Lean is Not About Cutting Costs; 2 Data Point Comparisons in...

Mark Graban - 3
1. Man holding thermometer, appearing sick and tired in a healthcare setting.
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Can Data Really Prove a “Sick Out”? What Process Behavior Charts...

Mark Graban - 18
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Data Without Context Isn’t Very Helpful; Don’t Overreact to Each Up...

Mark Graban - 9
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Lean Cannot be Measured by Inventory Alone

Mark Graban - 7
Blank chart showing metrics for success, impact over time. Two concerned employees review blank chart, lacking metrics.
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Don’t Start the New Year with Blank Charts: A Better Way...

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1. Line chart showing individual data points with upper and lower process limits and rules for variations.

Process Behavior Charts: A Better Way to Use Metrics Without Overreacting

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Fuel price sign with a red upward arrow overlay, indicating rising fuel costs.
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Gas Prices and Bad Metrics: Why Snapshot Comparisons Mislead Us

Mark Graban - 1
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