Mark’s Note: I’ve known Ryan McCormack for many years now, thanks to his previous work in Lean healthcare and his attendance at Lean Healthcare Transformation Summit events. He’s been sending out an excellent curated email on Operational Excellence. Click here to sign up to receive them via Substack (these are separate from any Lean Blog emails you might receive). I asked Ryan if I could archive these emails to give them a more permanent home on the web… and he agreed. Thanks!
Healthcare – Creating Value for Patients Canadian healthcare policy limits true innovation by clinging to outdated thinking developed in times of much slower change and technological sophistication. If we want patients to benefit from technological innovation, Canada must relax or reinvent…
Healthcare – Creating Value for Patients The last place I want to receive care is the hospital. There are innumerable advantages to being treated in home for the patient, family, and healthcare system. Treating acute care patients in the home…
Healthcare – Creating Value for Patients An experienced doctor in Toronto caused harm, operated without consent, and intimidated staff for years. A disturbing but unsurprising tale of greed, betrayal, and medical misconduct at North York General Hospital. One way to better…
Healthcare – Creating Value for Patients In 2008, I worked at a hospital when, during an Executive meeting, an Executive suggested that patients are sometimes harmed during their care. There was much discourse on whether this was true, or if true,…
Hi All – Summer in Manitoba requires part-time work, as the precious weeks of glorious weather need to be savoured and stored up for the grueling winters. As such, I give you a summary of the most frequently clicked links from…
Healthcare – Creating Value for Patients Imagine a healthcare system that responds to each patient’s circumstances and preferences in real-time. Real-time measurement of a patient’s experience could be the holy grail of patient-centred design, and a group of physicians tested out…
Healthcare – Creating Value for Patients Many healthcare providers are driven by a deep commitment to the mission of healthcare. Some refer to it as a calling. The New York Times suggests that the healthcare industry exploits the goodwill and commitment…
Healthcare – Creating Value for Patients Healthcare innovation is prone to continuous pilots of improvements that are already proven and a half-hearted embrace of meaningful change. Sachin Jain, CEO of CareMore Health provides us with a sense of urgency and duty to close…
Healthcare – Creating Value for Patients Compelling people with evidence or demanding compliance does very little to drive adoption of new practices – handing out articles, making posters and Powerpoint presentations to ‘educate’, and conducting audits will continue to disappoint. …
Healthcare – Creating Value for Patients A group of Winnipeg physicians is opening a clinic designed to treat non-emergent patients in an effort to reduce Emergency Room overcrowding. Tom Brodbeck of the Winnipeg Sun is skeptical that it addresses any underlying causes…
Ryan and I are co-sponsoring a workshop that I’ll be presenting on “Measures of Success” in Winnipeg on May 10. Learn more. Healthcare – Creating Value for Patients In Canada, we wait. A long time. Especially if you are referred…
Ryan and I are co-sponsoring a workshop that I’ll be presenting on “Measures of Success” in Winnipeg on May 10. Learn more. Healthcare – Creating Value for Patients A hospital in India continues to develop world-class surgical practices at a…
