Healthcare – Creating Value for Patients
Globally, at least 5 patients die every minute due to unsafe care. For Patient Safety Week, the World Health Organization is calling for urgent action to reduce patient harm in healthcare.
Rural healthcare is a challenge everywhere. A group from Prince Edward Island is presenting its tele-rounding system in Vietnam to show how it connects physicians with patients in sparsely populated areas.
Turning around a hospital's performance requires more than a focus on cost cutting. “We continue to move forward and are laser-focused on growth, quality care, and our community,” Fincher says. “We don't settle for best practices; we go beyond them.”
What's the best indicator of success with Lean? Jon Miller argues that the presence of a robust andon system separates the fakers from the real thing.
When faced with staff shortages, most employers look for advanced experience in technical skills for filling positions. This may be myopic, as the acceleration of automation will continue to make ‘soft skills' like creativity and communication in bigger demand – worse yet, they take a long time and experience to develop.
Much like lean, agile often strays away from its originating principles and gets subverted by traditional management approaches. For example, the backlog often fails “because we aren't good at seeing everything we'll want in advance, and we aren't good at figuring out how long it will take to build something we do not yet understand. The result, all too often, is that we try to stick with an impossible plan, missing the deadline and producing inferior product at the same time.” Ron Jeffries expresses a need to turn Agile dial up to 12 to return to principles.
A New York Times article proposes that the airline industry's obsession with removing the human element from flight, or “airmanship,” may have contributed to the Boeing 737 Max crashes. With the rise of automation, we can expect to see more struggles as we try to replace deep cognitive functionality with machines.
Leading & Enabling Excellence
Here's a great Rotman article on How to Become a More Strategic Leader.
Psychological safety and the ability to discuss undiscussables is a necessary condition for excellence. MIT Sloan Review describes how you can tell whether your team has a problem with undiscussables and the four types of undiscussables.
Motivation isn't something you “give” someone else. Stop trying to figure out how to motivate your team and focus on creating an environment for teams to motivate themselves.
Can self-organizing teams be the cure for the challenges in the care sector? The Local Cornerstone, a large Scottish care provider, has embraced a radical redesign of organizational structure without any traditional management. Two years in, it appears promising.
Coaching – Developing Self & Others
Books, Podcasts, Videos
If you don't plan your time, someone else will plan it for you. I listened, and re-listened to this podcast by Nir Eyal : Align Your Calendar to What Matters.
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