All posts from Mark Graban’s LeanBlog.org, including podcasts, announcements, articles, and more.
Dr. Robert Wachter has a great column in today’s USA Today: “Column: Gregory House M.D.: RIP” and it’s republished on his blog, with its own comment section. I wrote a comment, which is awaiting moderation, and I’ll repost it here….…
After the date had been previously pushed back to July 27, due to some delays on the publisher’s side, I”m happy to announce that my upcoming book (with Joe Swartz) Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements has…
Episode #148 is a conversation with a returning guest, Naida Grunden (previous episode) and her co-author Charles Hagood (of Healthcare Performance Partners), talking about their new book Lean-Led Hospital Design: Creating the Efficient Hospital of the Future. It’s an outstanding…
I’ve been a happy DirecTV customer since 2007, when I switched from cable so I could get the Big Ten Network when it launched (Go ‘Cats!). My wife and I are moving to San Antonio, where we will be in…
After meeting him at a conference a few years back, I consider Patrick Anderson, executive director of Chugatchmiut, to be a good friend in the Lean world. He graciously endorsed Healthcare Kaizen, as he is working hard to create a…
As a very frequent flyer on American Airlines, I’ve learned not to expect much from the company and its employees in terms of customer satisfaction (yet alone anything that would unexpectedly delight a customer). It seems like a company culture…
Thanks to blog reader Justin Lewis for sending me a link to a post on his hospital’s blog — from Memorial Health System in Colorado Springs: “Lean Effort Pays Big.” Justin leads Memorial’s “Lean Team” and shared their success story.…
As I’ve heard people say, Lean management isn’t necessarily complicated – it’s just very different. In an organization that is undergoing a “Lean transformation,” leaders need to shift from being controlling to: Coaching Coordinating Collaborating Challenging Caring Are your leaders…
I had an article published in a California newspaper and it will hopefully be picked up by others. The headline is “Scared to Death: Worry about hospital errors, not pink slime.” The article starts: The public is continually subjected to…
Listen Episode #147 is a part two of a conversation with Scott Patten and Peter Armstrong from LeanPub.com (listen to part one in episode #140). They want to be THE website for publishing “in-progress books”. In this episode, we are talking…
A few years back, I coined a really bad acronym: L.A.M.E. One of the things it can mean is “Lean As Mistakenly Explained.” It’s inevitable to see articles about the Lean Startup methodology that fit into this category (or maybe…
I don’t have any first hand experience with the country, but I have had many requests for the free first chapters of my books (Lean Hospitals and Healthcare Kaizen) from Saudi Arabia over the past few years. I’m certain there…
