All posts from Mark Graban’s LeanBlog.org, including podcasts, announcements, articles, and more.
My mom is a retired public school elementary teacher, so I’ve heard plenty of stories about bad management decisions within a school system and other craziness that runs the risk of crushing souls… but thankfully my mom (and so many…
Thanks to my good friend Dean Bliss of the Iowa Healthcare Collaborative. You might recognize Dean as a frequent commenter here on the blog or you’ve heard my podcast with him (when he was with the Iowa Health System). Here…
Inc. Magazine didn’t have the question mark in the headline, but I think it should be there. Much as the WSJ often just gets it way wrong about Lean, Inc. follows up it’s earlier butchering of “The Lean Startup” methodology…
Karen Martin shares insights from her book The Outstanding Organization on reducing organizational chaos, improving daily work, and building systems that support everyday excellence through clarity, focus, discipline, and engagement. Joining me for episode #151 is my friend Karen Martin,…
Here’s a bit of a crazy story from Florida: Fired Fla. Lifeguard Offered Job Back, Says No. A lifeguard, Tomas Lopez, was “hastily” (and incorrectly) fired by a supervisor after saving a swimmer in distress… because the swimmer was outside…
Did you hear about the fireworks mishap in San Diego on the 4th? Instead of a planned 20-minute show, there was a “glitch” that led to ALL of the fireworks being set off in a 15-second explosion-azanga. I don’t know…
Many leaders in healthcare (including John Toussaint, Paul Levy, and others) are working to eliminate the “name, blame, and shame” culture that often exists in hospitals. This push (in my mind) started with W. Edwards Deming, who taught that 94%…
Quick note: I’ll be appearing Friday July 6 on the online video program “Quality Digest Live” at 2 pm eastern. Click here to watch live or this page will have the archived show. We’ll be talking about my new book…
It might only be free (brief registration required) for a limited time, but there’s a great video of Dr. Kaplan (with his slides) talking about Lean and the challenges facing healthcare (content no longer available for free). In his introductory…
I’m happy to announce that our new book Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements is now available for immediate download in the Amazon Kindle format at a price of ($47.96, about $10 less than the paperback). With…
Here’s a question from a healthcare leader that I thought I’d share for input from you, the blog readers. This person is looking to change their hiring and people “sourcing” practices, after visiting ThedaCare and learning about their “Human Development…
Saw this in the most recent Fast Company: Is Your Manager A Creativity Killer? If the manager is something like a case study from the book The No A**hole Rule: Building a Civilized Workplace and Surviving One That Isn’t,…
