Quick note: I'll be appearing Friday July 6 on the online video program “Quality Digest Live” at 2 pm eastern. Click here to watch live or this page will have the archived show. We'll be talking about my new book Healthcare Kaizen.
On that topic, I was interviewed recently by Seattle's KOMO news radio and they produced a nice two-minute piece about Kaizen for healthcare. When the reporter says “MRI,” he should have said in the ultrasound suite. Here's a link to a streaming version of the story or grab the MP3 here.
Or listen here:
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If you’re working to build a culture where people feel safe to speak up, solve problems, and improve every day, I’d be glad to help. Let’s talk about how to strengthen Psychological Safety and Continuous Improvement in your organization.
