All posts from Mark Graban’s LeanBlog.org, including podcasts, announcements, articles, and more.
Mark’s Note: Today’s post is a another guest post from Chad Walters. Chad and I share a strong interest in sports — me as a fan and Chad as somebody who is working to bring Lean thinking to sports franchises,…
Last week, I had a chance to see one of the “Deming Library” videos (on loan to me by Claire Crawford-Mason). BTW, I’ll be interviewing Claire soon about her reflections on working closely with W. Edwards Deming for the production…
In this 2012 conversation, Mike Stoecklein reflects on nearly a decade of learning directly from Dr. W. Edwards Deming — attending and helping with the famous four-day seminars, exchanging letters, and watching Deming consult with clients. Mike also tells the…
Picking up a feature I was doing a few months back, the backlog of stuff I’ve read and wanted to blog about has grown… that inventory becomes this post. Here are links to some varied articles I’ve read recently that…
Since moving to San Antonio in May, I’m struck by what a green, pretty city this is. Pictured at left was a day last week when I had a chance to walk from the co-working space and community Geekdom to…
Free Webinar on Tuesday, August 21, 2 pm ET I will be giving a free webinar titled: Healthcare Kaizen: The Suggestion Box is Dead If you can’t attend live, it will be recorded and available afterward.
Last week, I blogged about the 1989 New England Journal of Medicine article by Dr. Donald M. Berwick, “Continuous Improvement as an Ideal in Health Care.” Dr. Berwick wrote that kaizen (as continuous improvement) is not alien to healthcare, as…
To end the week, here’s a piece by our friend John Toussaint, MD, CEO of the ThedaCare Center for Healthcare Value, that was published on CNBC.com: “Don’t Kill Me! What I Want From the Healthcare System: Author of ‘Potent Medicine“…
Joining me for episode #155 is Jim Benson, co-author of the book Personal Kanban: Mapping Work | Navigating Life. Jim is the founder of a company with a great name, Modus Cooperandi. He is, most notably, the creator of the…
I first blogged about the possibility in March – doing a weeklong study trip to Japan with Lean Healthcare professionals, in partnership with Kaizen Institute. The dates are set for November 11 to 17 and we have people signed up…
A number of readers have sent me a link to the latest New Yorker missive from Dr. Atul Gawande (whose work I greatly admire). It’s titled “Big Med: Restaurant chains have managed to combine quality control, cost control, and innovation.…
Hat tip to Mike S. for pointing out this HBR article “Why “I’m Sorry” Doesn’t Always Translate.” The piece talks about the differences in cultural norms about apologies in countries ranging from Japan, China, India, and the United States. I’m…
