All posts from Mark Graban’s LeanBlog.org, including podcasts, announcements, articles, and more.
This Thursday, we'll be hosting a webinar presented by a former Toyota engineer, Jess Orr. She will be sharing lessons learned at Toyota about the A3 problem-solving methodology, referred to there as "Toyota Business Practices." In particular, Jess will be sharing a case study about using the A3 approach to improving communication.
Lean can be very fragile. History shows that Lean can fall apart even in an organization that is years into a "Lean journey" with strong CEO involvement.
How is this possible? If often happens when a new CEO is brought in from the outside. In the case of the manufacturing company, Wiremold, it happened when they were acquired by a French company, Legrand.
As an aside, the team that coined the term "Lean" almost used the term "fragile," as I blogged about here.
Back in 2007, Bob Emiliani joined me for Episode #30 of the podcast. As we revisit the podcast and the new transcript I had made, what are the lessons for manufacturers or hospitals?
What's the risk that's created when new leadership takes over?
Last week, I blogged about some employee complaints related to rotating day and night shifts at the Toyota San Antonio plant. In that post, I mentioned that employees who post on Glassdoor.com and other sites might not be a representative sample of the full employee population.
With that in mind, what happens when we search the Glassdoor surveys of some well-known "Lean hospitals?"
I posted a few of these employee comments on LinkedIn the other day (a short post that has received over 50,000 views and prompted a lot of discussion).
The official report is out in Hawaii after the traumatic accidental missile warning that was sent last month. An employee was fired. The leader accepted responsibility and resigned. Why are others being punished?
Thanks to my friend Sylvain for sending me this cartoon. It would have been more timely for me to share this before Christmas, but there's an opportunity for improvement.
The cartoon series is called Real Life Adventures by Gary Wise and Lance Aldrich. This particular cartoon appeared on December 13, 2017.
Here's the top part... please click through to their website to see the entire cartoon and I'll talk about it here in this post, sharing links to other blog posts and videos on the topic.
Joining me again for Episode #298 is Billy R. Taylor, for Part 2 of a discussion we started in Episode #293.
Last week, a friend texted me last week and said he couldn't wait for Part 2. He said he pulled off the road to take some notes when he listened to Part 1. So without further ado, here is Part 2.
Here, we discuss "extreme ownership," why creating ownership is more important than forcing accountability, and important lessons he's learned along the way.
When I shared a link to my post about applying Kaizen to my websites, I was asked a fascinating question on LinkedIn last week:
"What was your very first process improvement?"
In this post, I answer that question.
There's much to admire about Toyota and even regular readers of this blog might throw the "fanboy" label at me. Toyota employees in San Antonio have a lot of positive things ("pros") to say online about working there. But, the overwhelming "con" is the rotating work schedules - being on days for two weeks then switching to nights for two weeks. Where do a priority on safety and "respect for people" enter into the discussion about which shift pattern is safest, most effective, and most fair?
I do my best to practice what I preach. I'm not perfect, by any means, but I'm pretty good about practicing the "Kaizen" style of continuous improvement. In this post, I share three recent examples of my Kaizen efforts for LeanBlog.org, JapanLeanTrip.com, and LeanHospitalsBook.com.
Today's post is the first contribution from Shrikant Kalegaonkar, a frequent commenter here on the blog, LinkedIn, and Twitter. We had a chance to meet in Austin last year and I appreciate his shared interests in Lean, statistical process control (ala Deming and Wheeler), and quality improvement. He initiated this piece and I ended up collaborating with him on it. I hope it sparks some healthy discussion...
I often get asked a question along the lines of "So, what exactly do you do?" Today, I give some updates about my various projects and partnerships, including continuing with KaiNexus (with a different title) and a new partnership with Value Capture.
Again, there's still time to sign up for the next Lean and Kaizen study trip to Japan that I'm facilitating with Kaizen Institute, from February 26 to March 2, 2018. There's still room in the tour if you'd like to join us.
In this post, I share some of my thoughts - answers to questions posed by Kaizen Institute. And, I share some thoughts from Risa Cox, from Kaizen Institute.
