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All posts from Mark Graban’s LeanBlog.org, including podcasts, announcements, articles, and more.

Why Toyota’s Rotating Shifts Raise Questions About Safety, Health, and Respect for People

Prolonged worker resting at car assembly plant, with cars in progress and assembly workers in background.

There's much to admire about Toyota and even regular readers of this blog might throw the "fanboy" label at me. Toyota employees in San Antonio have a lot of positive things ("pros") to say online about working there. But, the overwhelming "con" is the rotating work schedules - being on days for two weeks then switching to nights for two weeks. Where do a priority on safety and "respect for people" enter into the discussion about which shift pattern is safest, most effective, and most fair?

“Why?” Not “Who?” Fixing Systems, Not Blaming Workers

Today's post is the first contribution from Shrikant Kalegaonkar, a frequent commenter here on the blog, LinkedIn, and Twitter. We had a chance to meet in Austin last year and I appreciate his shared interests in Lean, statistical process control (ala Deming and Wheeler), and quality improvement. He initiated this piece and I ended up collaborating with him on it. I hope it sparks some healthy discussion...

More Thoughts on the Next Japan Lean & Kaizen Study Trip

Again, there's still time to sign up for the next Lean and Kaizen study trip to Japan that I'm facilitating with Kaizen Institute, from February 26 to March 2, 2018. There's still room in the tour if you'd like to join us.

In this post, I share some of my thoughts - answers to questions posed by Kaizen Institute. And, I share some thoughts from Risa Cox, from Kaizen Institute.

All Organizations Need a “Make Me”

Today's post is written by Steve Hoeft, the SVP, Chief of Operations Excellence at Baylor Scott & White Health (BSWH) here in Texas. This is his first written contribution to Lean Blog, but you might remember him as a guest in episode #226 of my podcast, where he and co-author Dr. Bob Pryor talked about their book The Power of Ideas to Transform Healthcare: Engaging Staff by Building Daily Lean Management Systems.

His article begins: "In my years serving as continuous improvement leader and consultant for some great organizations, I've discovered something consistent: Improvement will not happen on its own."

Podcast #297 – JJ Villarreal, Ed.D. on #Lean in Public Education

My guest for Episode #297 is John (JJ) Villareal, Ed.D., the superintendent of the Rockwall I.S.D. here in the Dallas area.

In this podcast, we talk about the applications of Lean in education, how to move beyond what JJ calls "the behavior waste of judgment and blame," and how visiting a factory was inspiring and helpful, among other topics.

Even if you don't work in education, I hope you'll be inspired by this podcast.

What We’re Looking Forward to Learning at the Toyota Plant Tour

Tomorrow, with the entire KaiNexus team, I'm going to visit the Toyota truck plant in San Antonio, the plant referred TMMTX. The 15 of us will be there in closed toed shoes and all other required clothing to learn about the Toyota Production System, Kaizen (continuous improvement), and Lean.

I've blogged about it on the KaiNexus blog. I asked the KaiNexus team to say a little bit about what they hope to learn in the visit and you can read their comments it here.

In this post, I share a 24-minute tour preview webinar that I put together, links to past tour blog posts, and more.

The Response to the Hawaii False Alarm Can’t End With Firing Someone

Saturday, you might have seen the news about a "false alarm" push alert that was sent to many iPhones and other smart phones in Hawaii. An alert was also sent out over many TV channels through the Emergency Response System.

Is the response one that focuses on blame and punishment? Or is it focused on understanding how systems fail and how to improve them to prevent future recurrence?

How does this all apply to your organization?

Eisenhower on Leadership, Sounds like a Lean Thinker to Me

You might think that "command and control" leadership styles are a thing of the past. But, old habits die slowly and many leaders today still seem to have a mental model that longs for a workforce that would "just do what they're told."

What did former President and General Dwight D. Eisenhower say about leaders who are "hitting people over the head?" I blog about that here...