All posts from Mark Graban’s LeanBlog.org, including podcasts, announcements, articles, and more.
tl;dr Lean should reduce hospital overwork and unsafe understaffing — not justify them. True Lean, as practiced at Toyota, treats overburden (muri) as a serious problem, prioritizes patient safety and staff well-being, and invests in understanding real work before setting…
Joining me today for Episode #330 of the podcast is Christoph Roser, a professor of production management at the Karlsruhe University of Applied Sciences in Germany. He has decades of experience with Lean manufacturing including time with Toyota in Japan,…
tl;dr: Kaizen works in veterinary medicine because it focuses on small, low-risk improvements led by the people doing the work. Instead of fearing “bad ideas,” leaders should create systems that encourage experimentation, learning, and continuous improvement without blame. I was…
A key Kaizen principle is continually improving through incremental improvements. When we use a Kaizen process to improve our work, we’re not likely to make things perfect — just better. One Kaizen often leads to another, as we get positive…
Mark’s note: Mike Sporer has commented a few times on blog posts and I invited him to write this guest post after we exchanged some emails about his recent experience as a hospital patient. I recently had a surgical procedure…
Thanks to Ron Pereira and the team at Gemba Academy for having me as a guest for the sixth time on their Gemba Academy Podcast (find past episodes via Google). Here is a direct MP3 link to the episode, click…
Thanks to Catalysis for asking me to write a guest blog post… yesterday, they published this: Being Open to Learning and Using Process Behavior Charts Means Unlearning Something Else My post starts: “Why don’t people adopt best practices? I get…
Joining me today for Episode #329 of the podcast is Mike Eisenberg, the director, editor, and producer of the film “To Err is Human,” a documentary about the incredibly important issue of patient safety. The film shares a title with the…
Healthcare – Creating Value for Patients Too often, patient involvement in design and research is tokenist or “tick-box”, and requires burdensome processes for participation. To truly design around the patient, research needs to be person-centered. Large healthcare systems continue to consolidate and…
Mark’s Note: Today’s post is written by Ken Segel, the managing director of Value Capture, LLC. This is the first of what I hope will be many contributions from the Value Capture team. In the spirit of transparency, I should…
The “Miracle on the Hudson” was 10 years ago today. Read my blog post about hearing Sully speak at an event last year. I got my first (and only) iPad in early 2014. I use many Apple products, but I’m…
My guests for Episode #328 are Bette Gardner and Jeff Heil, of the company Breakthrough Learning. Bette is the creator of a fantastic simulation called “Friday Night at the ER” — which I’ve blogged about. When we recorded the webinar,…
