All posts from Mark Graban’s LeanBlog.org, including podcasts, announcements, articles, and more.
I was first introduced to the ExperienceChange simulations about ten years ago when I already had more than ten years of experience trying to facilitate change in manufacturing companies and healthcare organizations. Playing the healthcare-based “Lakeview” hospital simulation and learning…
[DRAFT] [Notes to ghostwriter… insert a snappy introduction that draws in the reader] [Make a cookbook joke? Swedish Chef GIF or YouTube goes here perhaps — avoid potentially-offensive Muppets please] via GIPHY [Joke about Lean transformation being messy – another…
After the paperback launch of my book Measures of Success: React Less, Lead Better, Improve More, many of you have asked, “What are you writing next?” No really, some of you have asked this. I’ve given this a lot of…
Healthcare – Creating Value for Patients The design of payment and reimbursement systems in healthcare is a key driver of value. In Canada, it is not uncommon for primary care physicians to institute a “one issue per visit” policy. This clearly impacts…
tl;dr: Even with professional editors, designers, and multiple reviews, defects still happen in books–and some inevitably escape to readers. This post uses Lean concepts like defects and escapes to reflect on humility, learning, and system improvement in self-publishing, reminding us…
Dr. W. Edwards Deming was explicit about where responsibility for hospital performance really sits: with the CEO. This post focuses on one overlooked conclusion from Deming’s 1987 hospital notes–what they imply about executive leadership, system ownership, and why improvement efforts…
TL;DR: Daily weight changes are mostly noise, not signals. By understanding normal variation–using Process Behavior Charts–you can weigh yourself regularly without overreacting, panicking, or making unnecessary changes. The same thinking helps leaders react less and improve more at work, too.…
Here is my latest article for “The Lean Post” and the Lean Enterprise Institute: But TPS Doesn’t Apply to Us….” We hear that a lot. “But patient aren’t cars.” Well, true. “But we build planes, those are more complicated than…
It’s my second straight podcast with a healthcare CEO. This time, joining me for Episode #337 is Vance Jackson, FACHE, FACMPE, the President & CEO of Davis Health System, based in Elkins, West Virginia. Vance and I talk about how…
Healthcare – Creating Value for Patients The new venture between Amazon, Berkshire Hathaway, and JPMorgan Chase to fix healthcare is called “Haven” according to a new press release. I will be following with interest. This venture has great leadership, vast resources, and…
My guest for Episode #336 is Gladys Bogoshi, the Chief Executive Officer at Charlotte Maxeke Johannesburg Academic Hospital, one of the ten central hospitals in South Africa and the main teaching platform of the University of the Witwatersrand. The Hospital…
OK, sorry to do one more blog post about my book… but it’s a very exciting day in that the paperback version of Measures of Success: React Less, Lead Better, Improve More is now available for purchase through Amazon.com! You…
