All posts from Mark Graban’s LeanBlog.org, including podcasts, announcements, articles, and more.
TL;DR: Daily weight changes are mostly noise, not signals. By understanding normal variation–using Process Behavior Charts–you can weigh yourself regularly without overreacting, panicking, or making unnecessary changes. The same thinking helps leaders react less and improve more at work, too.…
Here is my latest article for “The Lean Post” and the Lean Enterprise Institute: But TPS Doesn’t Apply to Us….” We hear that a lot. “But patient aren’t cars.” Well, true. “But we build planes, those are more complicated than…
It’s my second straight podcast with a healthcare CEO. This time, joining me for Episode #337 is Vance Jackson, FACHE, FACMPE, the President & CEO of Davis Health System, based in Elkins, West Virginia. Vance and I talk about how…
Healthcare – Creating Value for Patients The new venture between Amazon, Berkshire Hathaway, and JPMorgan Chase to fix healthcare is called “Haven” according to a new press release. I will be following with interest. This venture has great leadership, vast resources, and…
My guest for Episode #336 is Gladys Bogoshi, the Chief Executive Officer at Charlotte Maxeke Johannesburg Academic Hospital, one of the ten central hospitals in South Africa and the main teaching platform of the University of the Witwatersrand. The Hospital…
OK, sorry to do one more blog post about my book… but it’s a very exciting day in that the paperback version of Measures of Success: React Less, Lead Better, Improve More is now available for purchase through Amazon.com! You…
My typing is a bit hampered after my finger surgery still. At least my surgery was safe and my outcomes seem to be good. Not everybody is so lucky. This week is the annual Patient Safety Awareness Week. In this…
tl;dr: A minor finger surgery revealed how confusing instructions, generic processes, and poor communication create frustration and risk for patients. Even when clinical care is competent, healthcare systems often lack patient-centered design, clear standards, and learning loops–problems that Lean thinking…
I’m going to think out loud here about book pricing for the paperback version of Measures of Success: React Less, Lead Better, Improve More — in the name of transparency and getting input, I’ll share some thoughts below. As for timing, the…
tl;dr: Checklists don’t prevent mistakes unless people actually use them, and they work best in cultures where it’s safe to speak up. A missed step in a webinar setup shows how Andon-style intervention–someone noticing a problem and saying something–can quickly…
It’s two Barrys in a row on the podcast, as my guest for Episode #335 is Barry O’Reilly and we’re talking, in depth, about his latest book, Unlearn: Let Go of Past Success to Achieve Extraordinary Results. Barry is a…
I’ve been battling some sort of bronchitis or respiratory infection for about five days now…. blah. Lots of coughing and my voice is shot. Good thing I’m traveling or speaking this week. And, I’m glad not to be in a…
