All posts from Mark Graban’s LeanBlog.org, including podcasts, announcements, articles, and more.
I’ve done some giveaways recently, but I’m sponsoring another book giveaway that’s a set of two signed paperback books: Measures of Success: React Less, Lead Better, Improve More Practicing Lean: Learning How to Learn How to Get Better… Better Click…
Joining me for Episode #339 of the podcast is Charles Protzman, author of a great number of Lean healthcare books. Today, we are talking about a book that he wrote for a broader audience, The BASICS Lean Implementation Model: Lean…
tl;dr: Two data points aren’t a trend. NCAA Final Four TV ratings swing up and down every year, but Process Behavior Charts show this variation is predictable noise–not something to explain or overreact to. Metrics only become meaningful when viewed…
Here’s an interesting recent article from the Wall Street Journal (you might require a subscription to read it): The Economy’s Last Best Hope: Superstar Middle Managers Anemic growth, millennial malaise, you name it–blame a lack of inspiring bosses I’ll comment…
Our next KaiNexus webinar that I’m hosting is going to be presented by an old friend, Roger Chen. I’m not calling Roger old, I’m just saying I’ve known him for about a decade after we were introduced by our mutual…
My guest for Episode #338 is Mr. Grey Dube, the Chief Executive Officer at Leratong Hospital. He has over 40 years’ experience in the public service, including time as CEO at the hospital since 2005. Leratong Hospital is an 855…
I was first introduced to the ExperienceChange simulations about ten years ago when I already had more than ten years of experience trying to facilitate change in manufacturing companies and healthcare organizations. Playing the healthcare-based “Lakeview” hospital simulation and learning…
[DRAFT] [Notes to ghostwriter… insert a snappy introduction that draws in the reader] [Make a cookbook joke? Swedish Chef GIF or YouTube goes here perhaps — avoid potentially-offensive Muppets please] via GIPHY [Joke about Lean transformation being messy – another…
After the paperback launch of my book Measures of Success: React Less, Lead Better, Improve More, many of you have asked, “What are you writing next?” No really, some of you have asked this. I’ve given this a lot of…
Healthcare – Creating Value for Patients The design of payment and reimbursement systems in healthcare is a key driver of value. In Canada, it is not uncommon for primary care physicians to institute a “one issue per visit” policy. This clearly impacts…
tl;dr: Even with professional editors, designers, and multiple reviews, defects still happen in books–and some inevitably escape to readers. This post uses Lean concepts like defects and escapes to reflect on humility, learning, and system improvement in self-publishing, reminding us…
Dr. W. Edwards Deming was explicit about where responsibility for hospital performance really sits: with the CEO. This post focuses on one overlooked conclusion from Deming’s 1987 hospital notes–what they imply about executive leadership, system ownership, and why improvement efforts…
