All posts from Mark Graban’s LeanBlog.org, including podcasts, announcements, articles, and more.
Today, I hosted and moderated the latest in our KaiNexus Continuous Improvement Webinar series. I’m really excited that the presenter will be Mark Valenti — he’s been a bit of a mentor and coach for me on the topic of…
Our guest today for Episode 347 is Brad Parsons, the CEO of NEA Baptist, in Jonesboro, Arkansas. NEA Baptist is a 228-bed hospital and 140-provider medical group serving northeast Arkansas — part of Baptist Memorial Health Care Corporation. Brad is…
tl;dr: Headlines say Tom Brady is declining because a few stats have dropped, but Process Behavior Charts show his performance is still within routine variation over his career. Without a true signal, reacting to short-term “trends” is misleading–in sports and…
TL;DR: A hospital president explains how Lean healthcare leadership, Respect for People, and Just Culture help engage frontline staff, reduce blame, and improve patient care. This article made me smile the other day — especially the comments about Lean, front-line…
W. Edwards Deming’s ideas about systems thinking, measurement, psychology, and leadership remain highly relevant for healthcare improvement today, even decades after they were first articulated. Why Deming Still Matters in Healthcare Today Healthcare leaders continue to struggle with quality improvement…
General Jim Mattis has been making the rounds to talk about his new book that is out today: Call Sign Chaos: Learning to Lead. “Learning to Lead” sounds like it could be the title of a book about Lean management.…
Healthcare – Creating Value for Patients The last place I want to receive care is the hospital. There are innumerable advantages to being treated in home for the patient, family, and healthcare system. Treating acute care patients in the home…
This past weekend, an old friend came down from Michigan to spend two days in the Dallas area. Amongst the activities and catching up, we went bowling — something I did a lot of as a kid and something my…
Joining me for Episode 346 of the podcast is Mark Ryan, a Transformation Coach and Lean Six Sigma Black Belt at Franciscan Health. Mark will be one of the hosts and facilitators at our upcoming “Kaizen Live!” site visit event…
tl;dr: High-profile “never events” aren’t caused by careless clinicians–and they aren’t prevented by warning signs. Signs that tell people to “be careful” substitute reminders for real system design, error-proofing, and a culture that makes it easy to do the right…
Healthcare – Creating Value for Patients An experienced doctor in Toronto caused harm, operated without consent, and intimidated staff for years. A disturbing but unsurprising tale of greed, betrayal, and medical misconduct at North York General Hospital. One way to better…
After the last episode with guest host Paul Critchley, I’m once again joined by Jamie Flinchbaugh for another “Lean Whiskey” podcast. In Episode 6 of Lean Whiskey, Mark Graban and Jamie Flinchbaugh explore two icons as leaders and the impact…
