All posts from Mark Graban’s LeanBlog.org, including podcasts, announcements, articles, and more.
Healthcare – Creating Value for Patients If you set a target without providing a clear path on how you want it achieved, and then punish staff when they fail to achieve it, then staff will achieve the target – by any means necessary and…
t;dr: A visit to Toyota’s North American headquarters offered more than a virtual plant tour. It revealed how Toyota blends the Toyota Production System, Lean leadership, and learning from crisis to build trust, improve communication, and continuously improve–inside and outside…
When I blogged a summary of my recent Brazil trip, I said I’d write more about my visit to a hospital… so here’s that post. Thanks again to my hosts, Gemba Group, the consulting and training firm that has been…
Here’s an article from Bloomberg BusinessWeek: GE’s Larry Culp Faces Ultimate CEO Test in Trying to Save a Once-Great Company Very early on, the article mentions Culp’s advocacy for “Toyota-style lean manufacturing.” Or is he pushing “Danaher-style lean manufacturing” and…
As I’ve shared before, one of my goals with my book Measures of Success: React Less, Lead Better, Improve More was to reach audiences that haven’t heard of “Process Behavior Charts” (aka Control Charts or Statistical Process Control). In December,…
tl;dr: I recently returned from my first visit to Brazil, where I spoke at a Lean Six Sigma conference, led a workshop on Process Behavior Charts, and visited two organizations applying Lean principles. From churrascarias to Gemba walks, this trip…
Healthcare – Creating Value for Patients Transformation and quality improvement is rarely sustained without changing management behaviours and management systems. John Toussaint writes about the challenges of adopting lean management systems in the NHS in “Is quality a strategy or an operation?”.…
Thanks to the Measures of Success reader who reached out with a question about their hospital’s display of data in units and departments. They shared the current state method for displaying data and asked me to compare it to a…
Here is a review and summary of my book Measures of Success: React Less, Lead Better, Improve More that was posted on LinkedIn by Manasi Kekan MD MSBE MMM FACP. Thanks to Dr. Kekan for writing it. She shares a…
On October 15th, I hosted the latest in our KaiNexus Continuous Improvement Webinar series. I’m really happy that the presenter was Paul Wainright, as he has been a great advocate for KaiNexus. Click here to view the recording of the…
We have a new guest host for Episode #8 of Lean Whiskey. I’m joined by my friend and colleague Cristal Totterman and we’re drinking gin today on her recommendation… so this is “Lean Gin.” We’re also enjoying what Cristal calls…
tl;dr: Headlines about baseball trends–like Bryce Harper’s performance, game length, or declining attendance–can be misleading. Using Process Behavior Charts, we can distinguish between meaningful signals and routine noise. This post shows how to apply that thinking to baseball metrics, with…
