My friend Pete Abilla has started a nice series of “Lean Leadership Interviews” on his site, shmula.com.
I enjoyed his most recent interview with Jeff Liker. I agree with Pete and Jeff in the assertion (shared by Mike Rother) that formal “root cause analysis” isn't always needed, or might be overkill in some situations. We wrote something similar in Healthcare Kaizen, and I'm surprised that's a controversial thing to say.
Other interviewees include:
- David Anderson, on Kanban
- Dan Markovitz on Lean in the office (hear my podcast with him on this topic)
- Matthew May (hear and watch my podcasts with him)
- Art Smalley, who has provocative things to say about what some people are doing in the name of “Lean”
- Jeff Gothelf, on Lean UX (hear my podcast with Jeff)
- And myself, on Lean in healthcare
Click below for the series:
Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.