Perfecting Patient Care University – a review


By Dean Bliss

I recently attended Perfecting Patient Care University, a 4-day training event that teaches Lean in healthcare. The University is a product of the Pittsburgh Regional Health Initiative (PRHI), which has been around since the late 1990's, was one of the early pioneers and promoters of Lean healthcare, and was recently featured in the book The Pittsburgh Way to Efficient Healthcare: Improving Patient Care Using Toyota Based Methods” (web site

The University is an excellent program that covers the philosophy and tools of Lean and their application to patient care. Through the use of videos, simulations, direct healthcare observations, and other hands-on activities, the program brings the need for performance improvement to life, and demonstrates the value in the healthcare industry. There were 3 simulations – a simple Lego one, a simple wood block one, and a complex circuit board one. Though they are somewhat manufacturing-based, the instructors bring the lessons to healthcare settings as the simulations develop.

The team of instructors brings hands-on expertise as well as their instructional skills. The team has a mix of clinical (a nurse and a tech) and non-clinical experience. And the course is very affordable in comparison to similar courses across the country.

For those who are considering bringing Lean to their organizations, or those who are looking for a way to educate those in their organizations about Lean and how it can work in healthcare, the Perfecting Patient Care University is a great alternative. Courses are offered several times a year, and may also be brought on site. As a Lean practitioner myself, and as someone who's seen many training packages over the years, I recommend the University as an excellent way to begin a Lean journey in healthcare.

Subscribe via RSS | Lean Blog Main Page | Podcast | Twitter @markgraban

Please check out my main blog page at

The RSS feed content you are reading is copyrighted by the author, Mark Graban.

, , , on the author's copyright.

What do you think? Please scroll down (or click) to post a comment. Or please share the post with your thoughts on LinkedIn.

Don't want to miss a post or podcast? Subscribe to get notified about posts via email daily or weekly.

Get New Posts Sent To You

Select list(s):
Leave A Reply

Your email address will not be published.

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Free Preview! Mark's New Book: "The Mistakes That Make Us"Get PDF Now
+ +