Tag: Healthcare

Podcast #272 – Steve Thompson, Lean Supply Chain Lessons from Automotive to Healthcare

Podcast #272 – Steve Thompson, Lean Supply Chain Lessons from Automotive to Healthcare






My guest for Episode #272 is Steve Thompson, Director of Patient Driven Supply Network initiatives for Cardinal Health, a global, integrated healthcare services and products company. He is also a Lean Six Sigma Master Black Belt, dating back to his time spent working in the automotive industry. read more






By January 18, 2017 0 Comments Read More →
Podcast #271 – @IsaacMitchell, #Lean Design in Healthcare

Podcast #271 – @IsaacMitchell, #Lean Design in Healthcare






Joining me for Episode #271 is Isaac Mitchell (@IsaacMitchell), talking about Lean Design for healthcare, the Society for Health Systems, and more. Isaac is a full-time lean practitioner at East Tennessee Children’s Hospital, a lecturer at the University of Tennessee’s Department of Industrial and Systems Engineering, and an instructor for the Institute of Industrial and […]






By January 11, 2017 3 Comments Read More →
Marie Osmond and The Excuses for Not Getting Lean

Marie Osmond and The Excuses for Not Getting Lean






Hear Mark read the post (subscribe to the podcast series): I don’t normally pay too much attention to TV commercials, but I was working out the other day and had TV streaming through my iPhone. Appropriately enough, a Nutrisystem ad with Marie Osmond started playing. I wouldn’t have really watched the ad, but the app froze […]






By January 10, 2017 2 Comments Read More →
Podcast #270 – Dr. Paul DeChant & Dr. Diane Shannon on “Preventing Physician Burnout”

Podcast #270 – Dr. Paul DeChant & Dr. Diane Shannon on “Preventing Physician Burnout”






My guests for Episode #270 of the podcast are two physicians: Paul DeChant, MD and Diane Shannon, MD. They are co-authors of the recently-released book Preventing Physician Burnout: Curing the Chaos and Returning Joy to the Practice of Medicine.











By January 4, 2017 3 Comments Read More →
My Visit to Cleveland Clinic: Seeing Leaders Engaging Staff in Meaningful Improvement

My Visit to Cleveland Clinic: Seeing Leaders Engaging Staff in Meaningful Improvement






I had a chance to visit one of their community hospitals, Hillcrest Hospital, as well as the main campus. It was a very stimulating visit and it was great to see the progress they were making in building a “culture of improvement.”











By January 3, 2017 3 Comments Read More →
My Article on Healthcare Supply Chain Lessons from Other Industries

My Article on Healthcare Supply Chain Lessons from Other Industries






Cardinal Health has posted my article on their website: Creating a New “Gold Standard” – Healthcare Supply Chain Best Practices from Other Industries You can view the original webinar on which this article is based: [Recording] Webinar on Creating Better Healthcare Supply Chains through Lean read more






By December 30, 2016 0 Comments Read More →
Changing the Culture: Cursing Football Coaches, Attacking the Change Agent

Changing the Culture: Cursing Football Coaches, Attacking the Change Agent






John W. Parks IV, pictured at left, is a Professor of Percussion at Florida State University. He was one of my favorite people during my time as an undergraduate student at Northwestern University. I played drums in the marching band there for four years. That’s me on the right side of the photo below, see the red […]






By December 16, 2016 4 Comments Read More →
#TBT: What CFO Magazine Wrote About #Lean in 2009

#TBT: What CFO Magazine Wrote About #Lean in 2009






I first blogged about this article back in 2009 and it’s still online: “Keen to Be Lean“ The sub headline talks about hospitals being “desperate to cut costs.” Has that changed? I wish the motivation was more often about hospitals being “desperate to improve patient safety and quality.” Lean can address that too and should […]






By December 15, 2016 2 Comments Read More →
“The reign of the king-leader is gone” at GM? What about healthcare?

“The reign of the king-leader is gone” at GM? What about healthcare?






I was happy to see an engineer (Chemical Engineering) and a General Motors leader, Alicia Boler Davis, on the cover of the Northwestern University alumni magazine. See this profile and story: “DRIVING GM“ My wife is an engineer and a business leader in another part of the manufacturing world, so I’m also always happy to […]






By December 12, 2016 0 Comments Read More →
But Pigs and Corn Aren’t Cars! #Lean in Farming

But Pigs and Corn Aren’t Cars! #Lean in Farming






I don’t know anything about farming. The only time I spend on “farms” is visits to wineries that grow grapes, as I’ve blogged about before. I was contacted recently by Jesse Frost, who was working on this article that’s now been published online: What Can Small Farms Learn From a Car Company? read more






By December 9, 2016 0 Comments Read More →
#TBT: Part 2, A Year of KaiNexus Webinars, July through December, Lean, Change, Continuous Improvement

#TBT: Part 2, A Year of KaiNexus Webinars, July through December, Lean, Change, Continuous Improvement






Following up on last week’s post where I shared KaiNexus webinars from the first half of the year…. Again, one of the things I do for KaiNexus is produce and host our monthly free webinar series. You can view all of the recordings from the past few years via our on-demand library. They are also […]






By December 8, 2016 0 Comments Read More →
Podcast #269 – Brian MacNeice & James Bowen, “Powerhouse” Book, Toyota, Mayo

Podcast #269 – Brian MacNeice & James Bowen, “Powerhouse” Book, Toyota, Mayo






Joining me for Episode #269 are Brian MacNeice & James Bowen, co-authors of the recently released book Powerhouse: Insider Accounts into the World’s Top High-performance Organizations. They are founders of the international Kotinos Partners consultancy. In this episode, we talk about the book and take a deeper dive into two of the organizations they profiled: Toyota and […]






By December 7, 2016 0 Comments Read More →
How St. Mary’s Hospital (Ontario) Succeeds Through Staff Kaizen Ideas

How St. Mary’s Hospital (Ontario) Succeeds Through Staff Kaizen Ideas






Back in 2014, I wrote about a CBC radio piece that featured, among other organizations, St. Mary’s General Hospital in Ontario: You can check out that post with a link to the CBC audio and my summary of it: Must Listen: CBC Radio Piece on #Lean in Ontario, ThedaCare, and Saskatchewan read more






By December 6, 2016 0 Comments Read More →
Examples of Corporate Speak Masking Reality in Banking and Healthcare

Examples of Corporate Speak Masking Reality in Banking and Healthcare






I get annoyed by corporate euphemisms, such as referring to people as “resources,” the term “right-sizing” for layoffs, and the type of jargon and babble parodied in the Weird Al song “Mission Statement.” Using unclear language can intentionally mask and hide reality, or sometimes it’s just another form of incompetence. read more






By December 2, 2016 1 Comments Read More →
Improving Thanksgiving Dinner Operations

Improving Thanksgiving Dinner Operations






It’s almost Thanksgiving here in the United States, so I’ll be taking the rest of the week off from the blog to enjoy some downtime with family. Improving operations, usually through Lean, was my main job in different manufacturing companies that I worked for before moving to healthcare in 2005. read more






By November 22, 2016 0 Comments Read More →
In My Global Lean Healthcare Travels, These 21 Things Are Pretty Universal

In My Global Lean Healthcare Travels, These 21 Things Are Pretty Universal






I do a lot of work across the U.S., but I’ve also been very fortunate to work with hospitals, clinics, and health systems around the world over the past 11 years. It started with a few trips to Canada to conduct some hospital lab assessments and Lean leadership training when I worked for a J&J hospital consulting […]






By November 17, 2016 4 Comments Read More →
[Article] Creating a New “Gold Standard” — Healthcare Supply Chain Best Practices from Other Industries

[Article] Creating a New “Gold Standard” — Healthcare Supply Chain Best Practices from Other Industries






Thanks again to Cardinal Health for sponsoring the webinar that I did with them and Fierce Healthcare on supply chain best practices from other industries. We’ve also collaborated to create a two-page PDF article that’s a complement to the webinar: Creating a New “Gold Standard” — Healthcare Supply Chain Best Practices from Other Industries read […]






By November 16, 2016 0 Comments Read More →
How Can a Story Like This Occur in Any E.D., Yet Alone a Hospital With a Lean Program?

How Can a Story Like This Occur in Any E.D., Yet Alone a Hospital With a Lean Program?






This story was sent to me by somebody I know with a Lean manufacturing career. It’s shocking, but it could happen anywhere, I suppose. I’m not going to name names… the author of this has allowed me to share it, without mentioning him or the health system. How can something like this happen in any […]






By November 14, 2016 14 Comments Read More →