I had three outstanding entries, so it was a tough decision, but the winner is Andrea, who submitted an example from a blood donor operations environment. I liked the simplicity of the visual and the positive impact it had (and I have a soft spot for healthcare related Lean work). I’ll share more about her entry later, but it was a simple (and effective) visual control that helped ensure that donated blood wasn’t wasted due to an administrative oversight that had been occurring with new employees.
Andrea will receive the iPod Nano (again, courtesy American LED-gible), pre-loaded at her request, with all episodes of the LeanBlog Podcast.
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.