Tag: Healthcare

Healthcare Improvement Through Lean, Leadership, and Learning

Healthcare improvement isn’t about working harder—it’s about better systems, better leadership, and a culture that supports learning and speaking up. This archive brings together blog posts, podcasts, and reflections on Lean healthcare, patient safety, quality improvement, leadership, and continuous improvement. Many of these posts draw on real hospital experiences and lessons from Deming, Toyota, and frontline healthcare teams, with a consistent emphasis on respect for people and learning from mistakes.

Podcast #336 – Gladys Bogoshi, a Lean Healthcare CEO from South...

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My guest for Episode #336 is Gladys Bogoshi, the Chief Executive Officer at Charlotte Maxeke Johannesburg Academic Hospital, one of the ten central hospitals...

Why Every Week Should be Patient Safety Awareness Week

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My typing is a bit hampered after my finger surgery still. At least my surgery was safe and my outcomes seem to be good....

Operational Excellence Mixtape: March 1, 2019

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Healthcare - Creating Value for Patients Ontario is betting big on an untested hypothesis of reorganizing and consolidating healthcare operations and budgets predicting it will result...

Flashback Friday: The Craziness of “Top Doctor” Lists That Aren’t Necessarily...

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Back in 2013, I wrote a LinkedIn article (orread on Medium) about how the "Doctors: Best of 2013" list in a San Antonio magazine...

Muda? Don’t Forget About Mura and Muri!

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Recently, I blogged about how a Lean hospital would focus on reducing overwork on nurses and other staff: https://www.leanblog.org/2019/01/lean-should-be-the-solution-to-hospital-overwork-or-understaffing/ Another term that could be used is...

Operational Excellence Mixtape: February 15, 2019

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Healthcare - Creating Value for Patients Daily safety huddles are simple, inexpensive, and effective methods to raise and escalate patient safety risks.  Start your safety...

Everyday Innovators in Healthcare: How UMass Memorial’s CEO Engages Teams in...

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In this interview, UMass Memorial Health CEO Dr. Eric Dickson shares how Lean thinking, leadership behaviors, and frontline-driven Kaizen helped build a culture of...

Operational Excellence Mixtape: February 1, 2019

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Healthcare - Creating Value for Patients Why do we have to wake up patients to take vital signs every 4 hours if they are stable? ...

Lean Should Be the Solution to Hospital Overwork and Understaffing —...

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tl;dr Lean should reduce hospital overwork and unsafe understaffing -- not justify them. True Lean, as practiced at Toyota, treats overburden (muri) as a...

Podcast #330 – Christoph Roser, His Grand Tour of Japanese Automakers

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Joining me today for Episode #330 of the podcast is Christoph Roser, a professor of production management at the Karlsruhe University of Applied Sciences...

A Patient’s Perspective: Hospital Surveys Miss the Mark

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Mark's note: Mike Sporer has commented a few times on blog posts and I invited him to write this guest post after we exchanged...

Podcast #329 – Mike Eisenberg, The Film “To Err is Human”...

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Joining me today for Episode #329 of the podcast is Mike Eisenberg, the director, editor, and producer of the film "To Err is Human," a...
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