Tag: Healthcare

My guests for Episode #328 are Bette Gardner and Jeff Heil, of the company Breakthrough Learning. Bette is the creator of a fantastic simulation...

Hi All -  here's a collection of the most read Mixtape links from 2018.  I compiled the links with the greatest number of viewers and...

Mark's Note: I've known Ryan McCormack for many years now, thanks to his previous work in Lean healthcare and his attendance at Lean Healthcare...

My guest for Episode #327 of the podcast is Marc Rouppe van der Voort, Ph.D., who is joining me from Utrecht in the Netherlands....

This post is a continuation of my last post that introduced the idea of using Process Behavior Charts (PBCs) for something other than time-series...

As you might recall from an earlier post, I'm presented a free webinar on December 18 (hosted by KaiNexus) titled: How to Use Process Behavior...

Healthcare - Creating Value for Patients Healthcare is the world's largest cottage industry, as evidenced by the enormous variation in practice.  Healthcare practitioners may finally be...

Actually being a patient in the emergency department is a learning experience, to say the least. I've done that twice in the past twelve months (two cases of really bad stomach flu with high fever). I don't recommend this if you can avoid it. What I do recommend is an interactive learning experience called "Friday Night at the ER." More about that in today's post...

Jeff Hunter and I have taught related workshops before, him on the first day (teaching about strategy and Lean), and me on the second (teaching about Measures of Success). We are working to deliver our first COMBINED workshop that integrates topics of strategy and metrics. We're thinking of doing this in Orlando in March 2019. Please see this page for more information, to sign up to be notified when registration opens, and to give input on what dates would work best for you.

Healthcare - Creating Value for Patients Hospitals have been collecting patient complaint data for decades, but leveraging the data for improvement has remained elusive.  Some new...

I'm happy to be hosting, via KaiNexus, another free webinar. Click the link below to register: How One Community Hospital is Creating a Culture of Continuous Improvement November 28 from 1:00 - 2:00 pm ET Presented by Mike McGowan, Director of Process Excellence at Marietta Memorial Hospital This post also includes thoughts from the KaiNexus community about challenges and barriers to improvement and innovation.

Guest Post by Joe Swartz: At Franciscan Health, we were struggling to create a system-wide standard for our improvement boards. Although we had deployed them to over 50 departments across our 14 hospitals, it has been a struggle to agree on what the boards should look like. Five of our hospitals used rows for each key metric while nine of our hospitals used columns for each key metric. However, now our leadership was asking us to become more standardized across our system.