Podcast #338 – Grey Dube, Another Lean Healthcare CEO from South Africa

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My guest for Episode #338 is Mr. Grey Dube, the Chief Executive Officer at Leratong Hospital. He has over 40 years' experience in the public service, including time as CEO at the hospital since 2005. Leratong Hospital is an 855 bedded regional hospital with over 1700 staff members, located in Mogale City, Krugersdorp, South Africa (just east of Johannesburg).

Grey is the third consecutive hospital CEO guest on the podcast, including Gladys Bogoshi (also from South Africa) and Vance Jackson (from the U.S.). I think it's interesting to hear similar philosophies and mindsets from these leaders.

Like Gladys, Grey is going to be a keynote speaker at this year's Lean Healthcare Transformation Summit, to be held in Washington, DC on June 13 & 14. I'll be there and I hope you can join us. I'll also be teaching a pre-Summit workshop on Measures of Success that I hope you can attend.

In this episode, we talk about how he got introduced to Lean and how he leads the Lean transformation efforts, including assessing and modeling behaviors including humility and self-discipline. How is he working to change the culture to one where all people are trained to be scientific problem solvers? Grey shares that, some of their success stories, some of their challenges, and more in this conversation.


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For a link to this episode, refer people to www.leanblog.org/338.

For earlier episodes of my podcast, visit the main Podcast page, which includes information on how to subscribe via RSS, through Android appsor via Apple Podcasts.  You can also subscribe and listen via Stitcher or Spotify.

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Questions, Topics, and Links:

  • Can you please introduce yourself and tell the listeners about your career in hospital management
  • How did you first get introduced to Lean? — 2014
    • Why Lean?
  • What are your experiences with Lean at your hospital?
    • Success stories?
    • Challenges? Skepticism and doubting? Changing old habits? “Focus on those who are willing”
  • How would you describe your role as a CEO and a leader of Lean transformation?
    • Go and see… ask open ended questions
    • Model “fundamental behaviors” like humility and self discipline
    • How do you go about trying to change the culture?
    • What's the role for scientific thinking and training people to be problem solvers?
    • Who leads the Rapid Improvement Weeks?
  • What are your goals for Lean and how does that contribute to the goals of the hospital?
  • How widespread is interest in Lean in South African hospitals?
    • Have you been able to collaborate with Gladys as hospital CEOs?
    • How would you describe your role as a CEO and a leader of Lean transformation?
  • What are your goals for Lean and how does that contribute to the goals of the hospital?
  • How widespread is interest in Lean in South African hospitals?
    • Have you been able to collaborate with Gladys as hospital CEOs?
  • What else do you plan on talking about at the Summit in DC?

More From Grey Dube:

Thanks for listening!

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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

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