Tag: Gemba

Gemba Walks, Leadership Behavior, and Learning Where the Work Happens

Gemba means “the real place”—where work actually happens, problems become visible, and leadership behavior matters most. These posts explore what going to the gemba really means beyond symbolic walk-throughs, dashboards, or status updates.

Drawing from Lean, Toyota practices, healthcare, manufacturing, and knowledge work, this archive focuses on gemba as a leadership practice: listening more than talking, asking better questions, building trust, and creating the conditions for daily improvement rather than fear or performance theater.

The Business, the Science, and the Continuous Improvement of “Bar Rescue”

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For the Lean minded individual, Spike’s “Bar Rescue” is so much more than just a television show. It is basically a weekly, or binge-watched, case study on process improvement in bars across the country. “Bar Rescue” is another example of how any industry can benefit from continuous improvement.

We Are Not Toyota — What Healthcare Can Still Learn from...

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Mark's note: Today's guest post is a return visit by Gert Linthout, from Belgium. Gert and I were part of the same Lean healthcare study trip to Japan back in 2012... Once upon a time... It was some years ago, when we guided a Lean transformation project in a regional hospital. The ambition was to drastically improve...

Like Lean: An NFL Head Coach Gets Out of His Office,...

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...this WSJ article caught my attention: "The Coach Who Won't Leave the Locker Room." The sub headline is "Why Carolina Panthers' Ron Rivera has become obsessed with integrating himself into his players' personal workspace." An NFL coach is at "the gemba" during a game, of course...

We’re Ready for #KaizenLive on Wednesday & Thursday – Join Us...

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Joe Swartz and I have been working for a while to put together our first onsite Kaizen workshop at his health system, Franciscan St....

Stuff I’m Reading March 2015: Womack, Sweatshops, Hospitals, and Surveys

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As often happens, I have too many open browser tabs full of articles that I was going to potentially blog about. Too much WIP...

Lean Valentine Candy Hearts for Continuous Improvement Nerds

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Valentine's Day isn't just about flowers and chocolate. It's about flow.It's about respect.It's about asking "Why?" five times. If you've ever said "gemba," "poka-yoke," or "stop...

Audio Parody – “Lean Serial”

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My wife and I were late to the wildly popular podcast "Serial," but we listened to the first six episodes while traveling over the...

Words vs. Simple Visuals; A Secret About Japanese Hospitals

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This tweet and photo made me chuckle the other day... If it's "your right" or "your left" as you're going up or down the stairs,...

Unclear on the Lean Concept: Gemba Walks

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Here's the third cartoon collaboration with artist Carrie Schurman, CMA (AAMA), a workflow facilitator at a health system in Florida. See all of the cartoons here....

Homer Simpson Does Some Kaizen at Home and a Gemba Walk...

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Recently, while watching part of The Simpsons marathon that aired on FXX, I was inspired to write this post: "Proof That Nelson from The...

Podcast #208 – Michael Bremer on How to Do a Gemba...

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Joining me for episode #208 is Michael Bremer, author of the recently released book How to Do a Gemba Walk. Michael is president of The...

Proof That Nelson from The Simpsons is Not a Good Kaizen...

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If you know me, you know I'm a huge fan of The Simpsons. The show has been on TV for 25 of my 40...
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