Tag: Gemba

Gemba Walks, Leadership Behavior, and Learning Where the Work Happens

Gemba means “the real place”—where work actually happens, problems become visible, and leadership behavior matters most. These posts explore what going to the gemba really means beyond symbolic walk-throughs, dashboards, or status updates.

Drawing from Lean, Toyota practices, healthcare, manufacturing, and knowledge work, this archive focuses on gemba as a leadership practice: listening more than talking, asking better questions, building trust, and creating the conditions for daily improvement rather than fear or performance theater.

Going to Japan to Study Lean in November – Any Advice...

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I had previously blogged about this Lean healthcare study trip to Japan, but I'm really excited that it's coming up soon! I depart in...

Labor Day Reflections for a Safer Week (and Years) Ahead

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I didn't have a post yesterday because it was the Labor Day holiday here in the U.S. While I'm not a "worker," in the...

A Kidney Accidentally Trashed – More Questions Than Answers

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Many of you have emailed me about this horribly sad story: "Toledo hospital nurse accidentally throws away healthy donor kidney during transplant surgery." As a...

Videos: Lean in Daily Work at the University of Michigan Health...

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If your organization blocks access to YouTube... shame on them. The videos I'm sharing here are two reasons you should insist they open access...

“Living Lean” Vignette – Good Illustration or a Bit of a...

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Interesting article here: "Case in Point: Avoiding martial-arts moves by 'pulling the Andon cord'" that was in the Washington Post, of all places. The piece,...

Notes from Meeting Masaaki Imai and Hearing Him Talk about Kaizen...

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What a great time on Thursday with Masaaki Imai! We were hosted by a non-profit organization, SightLife, that has used Lean to improve the...

A Lean Guy Listens to NPR – Waste & Problems in...

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Coming this week -- blog posts and tweets (follow me or hashtag  #HCsummit12) from the 2012 Lean Healthcare Transformation Summit on Wednesday and Thursday....

You (One of You) Might be Searching for Waste Wrong ...

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So  I was checking out the server logs for the website for my upcoming book Healthcare Kaizen  (because, yes, my life is just...

Quotes from Lean Healthcare PowerDay

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Hello from Las Vegas, where I participated in a wonderful event yesterday, the Lean Healthcare PowerDay. Here are a few key quotes: "That cry for...

April Fool: Back to the Future: Hospital CEOs and Virtual Reality...

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Every few years, we see news articles about virtual reality robots that will roam hospital hallways - delivering medicines or supplies or allowing remote...

Reader Questions: Lean and Process Improvement in Healthcare

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I received some really good questions from a reader, Nick, who has recently crossed industries to bring his Lean Manufacturing experience into healthcare. Since...

Failure to Follow Process Leads to NL MVP’s Suspension Being Overturned

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This is a hot sports news story today, as I woke up to hear ESPN's "Mike and Mike" talking about Milwaukee Brewers slugger (and...
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