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Webinar on Process Behavior Charts & Covid-19 [Recording]

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Learning Process Behavior Charts and the More Difficult Challenge of Unlearning...

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Starbucks Risks Getting Burned on the Metrics Rollercoaster

Mark Graban - February 6, 2020 1

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Measures of Success Related to “Measures of Success” Workshops

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Input Wanted: Figuring Out How to Price the Paperback Version of...

Mark Graban - March 7, 2019 12

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Don’t Overexplain College Football Playoff TV Ratings Being at “An All-Time...

Mark Graban - January 10, 2019 3

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Operational Excellence Mixtape: Best of 2018

Ryan McCormack - January 4, 2019 0

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Are MLB Batting Averages Really Declining? A Process Behavior Chart View

Mark Graban - September 10, 2018 9

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Mark Graban on Measures of Success: Understanding Variation, Reacting Less, and...

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Is the Drop in MLB Attendance a Real Signal or Just...

Mark Graban - June 22, 2018 1

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Ratings for “The Oscars” Were Lower in 2018? Should We Ask...

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Every Metric Has Variation – What Can We Learn from NCAA...

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Jack Benedict on Why Public Address Announcements Aren’t a Substitute for ManagementFebruary 4, 2026
While reading this blog post I got to understand the argument of how "top of the hour conditioning" announcements projected…
William Brew on Gemba Walks, Daily Improvement, and the Leadership Behaviors That Make Kaizen PossibleFebruary 3, 2026
A takeaway I have from this blog post is that for Kaizen and Gemba walks to work effectively, the leaders…
Zachary Capen on What Ford and the UAW Really Learned from Japan: Listening, Respect, and a Better SystemFebruary 2, 2026
This post really shows how often we blame the people in a system when the real issue is the system…
ramesh nair on What Ford and the UAW Saw in Japan in 1981 — and Why Some Leaders Missed the LessonJanuary 30, 2026
Thank you Mark for another insightful portrayal of the philosophy behind TPS & again driving home the points that more…
William Brew on Lean Is for Speed, Six Sigma Is for Quality? That’s a False Trade-Off.January 27, 2026
Referring to the meme "when someone says lean is for speed and six sigma is for quality," you can take…

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Webinar on Process Behavior Charts & Covid-19 [Recording]

Learning Process Behavior Charts and the More Difficult Challenge of Unlearning...

Starbucks Risks Getting Burned on the Metrics Rollercoaster

Measures of Success Related to “Measures of Success” Workshops

Input Wanted: Figuring Out How to Price the Paperback Version of...

Don’t Overexplain College Football Playoff TV Ratings Being at “An All-Time...

Operational Excellence Mixtape: Best of 2018

Are MLB Batting Averages Really Declining? A Process Behavior Chart View

Mark Graban on Measures of Success: Understanding Variation, Reacting Less, and...

Is the Drop in MLB Attendance a Real Signal or Just...

Ratings for “The Oscars” Were Lower in 2018? Should We Ask...

Every Metric Has Variation – What Can We Learn from NCAA...

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