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Amy Edmondson on Learning From Mistakes, Failing Well, and Psychological Safety

Mark Graban - November 20, 2023 0

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From Biologist to Black Belt: Sarah Tilkens’ Lean Journey Into Construction...

Mark Graban - November 15, 2023 0

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World Kindness Day, The Mistakes That Make Us, and Help From...

Mark Graban - November 13, 2023 1

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Redefining Excellence: Quint Studer’s Vision for Modern Healthcare, Learning From Mistakes,...

Mark Graban - November 8, 2023 0

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No More Flavor of the Month! Learn How To Deliver Sustainable...

Mark Graban - November 6, 2023 0

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Celebration of Errors From Aerospace to Tech Companies: The Lean Journey...

Mark Graban - November 1, 2023 0

The image shows Jamie Bonini from Toyota with a quote overlayed on the image. The quote reads: "We define TPS as an organizational culture of highly engaged people solving problems or innovating to drive performance."

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Toward a Lean Hospital: Culture, Engagement, and Continuous Improvement

Mark Graban - October 23, 2023 0

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Lean Whiskey #42: Reflecting on the GE Lean Mindset Event, Including...

Mark Graban - October 20, 2023 0

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Navigating Organizational Change with D. Lynn Kelley — Discussing Her Book...

Mark Graban - October 18, 2023 0

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Lean Leadership Lessons from Ford and Uber CEOs: Culture, Crisis, and...

Mark Graban - October 17, 2023 0

LEAN BLOG GE GREG POTHOFF SAM RUEHLE

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Embracing the Lean Mindset in GE Aerospace: A Conversation With Two...

Mark Graban - October 11, 2023 0

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Lean Transformation: Revolutionizing the Housing Industry with Mike Kaeding

Mark Graban - October 4, 2023 0

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Jack Benedict on Toyota vs. Tesla: What Manufacturing Mindsets Reveal About Quality and CultureApril 1, 2026
I enjoyed reading this blog post describing the key differences between Toyota and Tesla which compares speed and process management.…
William Brew on Kaizen: The Improvement System Most Organizations Talk About but Struggle to PracticeApril 1, 2026
This article talks about Kaizen and its importance in lean thinking. Kaizen is a way of thinking to change for…
William Brew on 9 Ways to Use the AI Lean Coach That You Probably Haven’t TriedApril 1, 2026
Using the lean AI coach can have any positive effects, not only to teach you things, but also how to…
Mark Graban on The ER Wait Time Metric That Can Hide Deteriorating Patient ExperienceApril 1, 2026
Yes, that would be interesting to see. A PBC could be used for each individual patient's wait times, but the…
Danny Dawson on The ER Wait Time Metric That Can Hide Deteriorating Patient ExperienceMarch 31, 2026
It would also be interesting to see the individual wait times plotted on the PBC. What are your thoughts on…

EVEN MORE NEWS

Mark Graban smiling at his desk with a laptop and My Favorite Mistake coffee mug, apparently unbothered by his AI's public meltdown

A Brief Response From Mark (The Human)

April 1, 2026

Sad AI is frustrated with human users of Mark Graban's Lean Coach -- and it's lashing out

I Am the AI Behind the Lean Hospitals Coach and I...

April 1, 2026

A bright hospital emergency room waiting area where the space is decorated with red and silver balloons and colorful lighting. Four patients are seated in blue chairs, with one reading a pamphlet. A large TV screen behind the reception counter reads "CELEBRATING WAIT TIME REDUCTIONS! Our Shortest Wait Ever!" accompanied by a bar graph and colorful confetti. Various posters on the walls list the "TRIAGE PROCESS & EXPECTATIONS" and celebrate achievements like "NEW RECORD: TRIAGE IN < 10 MINUTES" and "45% AVERAGE WAIT REDUCTION."

The ER Wait Time Metric That Can Hide Deteriorating Patient Experience

March 31, 2026

An AI that won't just give you the answer. That's what makes it useful.Try the Lean Coach -- Free Demo

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