GM CEO Mary Barra Celebrates Employee Kaizen
Time magazine recently featured GM's relatively new CEO, Mary Barra, on the cover and in this story:
"Mary…
The Oscars, An Embarrassing Preventable Error, #Lean, and Process Improvement
Alternative headline: “Poorly Designed Card Trips Up Beatty and Dunaway at The Oscars.” Or “A Bad Process Beats…
GM Shrinking, Laying Off People, Shutting Down Factories, and Cutting Costs…
I take no joy in the troubles of any automaker, be it Tesla, Nissan, GM or any others over time.
Of course,…
GE Gets a Lean CEO — From the Outside
Jet lag, even well managed and planned for, meant I was awake early on a Sunday morning. Over breakfast, I read…
The United Flight 3411 Mess, Holding Individuals Accountable vs. Fixing the System…
I posted this on LinkedIn earlier today and am re-posting as a blog post to get your thoughts... and then, as I…
“The reign of the king-leader is gone” at GM? What about healthcare?
I was happy to see an engineer (Chemical Engineering) and a General Motors leader, Alicia Boler Davis, on the cover…
What’s Interesting About This Toyota Executive Rising from the Factory Floor
I hope you might have access to this interesting article from the Wall St. Journal: "Toyota Veteran Rises to…
Lean Factories and Lean Hospitals Are Safer and They’re Better Listeners
When we introduce the idea of Lean to healthcare organizations, it's very common for somebody (often a senior…
Fear of speaking up is a broader problem, not just in military medicine
Announcement: Dr. Greg Jacobson and I are doing a new webinar for KaiNexus on "More Leadership Behaviors That…
My Skepticism about GM’s “Speak Up for Safety” Program
I have a new article posted on LinkedIn: "My New Program: Speak Up About "Speak Up for Safety" at GM."
GM seems…
The Day I Thought I’d Get Fired from “The Old GM” –…
Following up on yesterday's post that talked about "the old GM" putting cost ahead of quality, I sometimes I get…
Are Today’s Hospitals Too Much Like “The Old GM?”
As a former GM employee and a GM customer, I'm really fascinated by the reaction of the public, the media, and…
Did GM Forget that the Customer Should Come First? And Who Forgot Exactly?
I wrote an article for LinkedIn yesterday about the recent GM ignition problem controversy and recall. I commented…
What I’m Reading 12/30/13: GM’s CEO, Human Error, Costing, and Really…
To close out the year 2013, I once again need to close some browser tabs that are full of things that I was…
Episode #423: Laura Kriska, the First American Woman to Work at Honda HQ in Japan
Scroll down for how to subscribe, transcript, and more
My guest for Episode #423 of the Lean…
Do Operating Rooms Need More Warning Signs to Prevent So-Called “Never…
Medical errors are not a laughing matter. Harm (or death) resulting from preventable process problems are far more…
Video and Transcript: When Being Right is the Wrong Strategy for Change
I always enjoy the KaiNexus User Conference (now called KaiNexicon starting this year) and they ask me to give a…
Highlights from our Lean Event Tour at Toyota
Last week was our first "Symposium on Learning Organizations" where we brought together 40 people with diverse…