Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
Can You Ignore Your Customers For a Week?
Since I've been moving into "lean healthcare" consulting, I am joining one of the healthcare management societies, analogous to an APICS type organization, I...
Gemba Pantarei Doesn’t Like GM’s "Red Tags"
Kaizen and Lean Manufacturing thoughts | Gemba Panta Rei
Jon Miller makes a clever point about the double meaning, to lean people, of "Red Tags"....
Management Guru Peter Drucker, 95, Passes On
Management Guru Peter Drucker, 95, Dies
The influential management thinker, Peter Drucker, has passed on. There are many tributes to him on the web and...
Exclusive Jim Womack Q&A, Part 5
Many thanks, again to Jim Womack, from the Lean Enterprise Institute and the book Lean Solutions, for participating in this special Q&A. This is...
Exclusive Q&A with Jim Womack, Part 4
Here is installment #4 of the Jim Womack Q&A, where we discuss the car buying process, the teaching (or lack thereof) of lean principles...
You Get What You Inspect: A NUMMI Lesson in Lean Leadership
Here is the sixth, and probably final, installment of my tales from the NUMMI tour.
You can revisit them by starting with Tale #1 and...
Evolving Excellence: Don’t Let Delphi Drag Down the Shingo Prize
Evolving Excellence BlogSome of the most spirited lean discussion is taking place on the Evolving Excellence blog, always a good read. The post I'm...
Funny visual controls example (a bad one)
This Is Broken - Fire escape signs
Here's a great example to use in your training for how NOT to do visual controls. Please check...
Why make it hard to become a customer?
I try not to just vent or complain about personal experiences here, but I'm incredibly frustrated with phone companies. I think a lot of...
Perspective on Wal-Mart and China
WSJ.com - Business WorldI know it's popular to say that Wal-Mart is killing U.S. manufacturing because of its insistence in driving manufacturers to China.Here...
Exclusive Q&A with Jim Womack Part 3
Here is installment #3 in my exclusive Q&A with Jim Womack, co-author of Lean Solutions along with Daniel Jones. Here, Jim discusses more Lean...
USA Today summary of Lean Solutions
USATODAY.com - Efficiency can solve a host of problems
From yesterday's USA Today.Please check out my main blog page at www.leanblog.org
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