Kaizen and Lean Manufacturing thoughts | Gemba Panta Rei
Jon Miller makes a clever point about the double meaning, to lean people, of “Red Tags”. He says the dealers are getting rid of un-needed vehicle inventory…. just as we might clear out the shopfloor in a 5S event.
It's sad though, jokes aside, that the auto industry “pays people incentives to take cares that aren't exactly what they want.” I think it was Jim Womack who said that a few years ago. The dealers are so addicted to bragging about how much inventory they have on hand. Plus the dealers love advertising discounts, even for luxury cars (look how cheap you can get this Jaguar!).
What a fundamentally broken industry the auto industry is. And I say that being around health care now!
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Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean.
Mark is also a Senior Advisor to the technology company KaiNexus.