Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
Do Good Coaches Brush Off Feedback from the Team as Whining?
I got a question via Twitter yesterday from somebody who asked how to help production operators make the case to supervisors that their kaizen...
A Chance for Learning and Mentoring in DFW – Industry and...
I want to tell you about an event I'm helping to plan for people in the DFW area. This is a small, by-invitation event,...
Lean Healthcare Comes to Hong Kong
The website HK News Watch published an article called "Hospitals take initiative to tackle long waits" that describes efforts to use Lean and kaizen...
Invest in Robots or in People? Amazon Makes the Lean Decision
I'm finally blogging about a Wall Street Journal article from just before Christmas - it's still a generally interesting topic, I think. The article...
Reminder, Monday Night – Talking at Lean Software Austin Gathering
As a former Austin resident ("Keep Austin Weird!"), I'm happy to be heading down I-35 from Fort Worth to attend the Lean Software Austin...
Sorry I Can’t Help You, Mr. Customer – It’s Against the...
It's sort of cliche' to complain about long lines at the U.S. Post Office , along with generally surly or disinterested employees.
My buddy John...
Podcast #109, Jim Morgan of Ford Motor – Lean Product Development
Episode #109 is a discussion with Jim Morgan, Director, Global Body Exterior and Stamping Business Unit Engineering, Ford Motor Company. We will be talking...
Upcoming Speaking Engagements, Webinars, and Radio through April 2011
I have a busy speaking schedule here in the next few months and many events are open for public registration. I hope to see...
Lean Healthcare Design Video Series – Part 2, Open Workspaces and...
Here is Part 2 of our video discussion series about Lean Healthcare Design, featuring Miguel Burbano, an architect and Senior Vice President with The...
Las Vegas Paper Writes Series on Patient Safety Failings, Hospital Culture
I found this lengthy series of articles from the Las Vegas Sun, published under the heading of "Do No Harm: Hospital Care in...
Weekend Fun: Dr. Atul Gawande on “The Colbert Report”
Here is a fun clip of Dr. Atul Gawande on Stephen Colbert's Comedy Central show, talking about his book The Checklist Manifesto: How to...
Podcast #108 – Gwendolyn Galsworth, Respect for People and “Work That...
Episode #108 is a discussion with Dr. Gwendolyn Galsworth, recorded in person at the 2010 Shingo Prize Conference in Salt Lake City. Gwendolyn was...
