Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
Don’t Let Benchmarking Replace Your Own Process Engineering
Through the @LEIhealthcare twitter account, one source of autotweets are the new threads started in the Lean Enterprise Institute forums.
One new thread was started...
Tampa Bay Business Journal Features Lean at Moffitt Cancer Center
The full article requires a subscription, but John Toussaint and I were each quoted in this article from last Friday: "Toyota techniques drive profit,...
Interview with Masaaki Imai – Ohno and Respect for People
The Kaizen Institute website has posted an excellent text Q&A with Masaaki Imai, who you might recognize as the author of the relatively early...
Podcast #103 – Matthew E. May, “The Shibumi Strategy”
My guest for Episode #103 is Matthew E. May, returning to talk about his latest book, a business fable called The Shibumi Strategy: A Powerful...
Daniel Pink on Alternatives to Annual Reviews
I saw a nice article by author Daniel Pink (most recently the author of Drive: The Surprising Truth About What Motivates Us) called "Think...
Let’s Sign Documents Promising Not to Make Errors?
You might remember me blogging about the Indianapolis incident where three babies died after being mistakenly given an adult dose of heparin back in...
Why Nurses Should Reject “LAME” and Demand Lean
There's a long-standing argument that I've been dragged into with a group that calls itself "new systems thinkers." They loudly criticize Lean as being...
$500k in Stimulus Money for Lean Healthcare Training – Then What?
This headline jumped out at me: "Local hospital receives $500,000 to train workers."
What also jumped out at me, in the article, is that the...
A Brief Video Look into Lean at VIBCO
I may have shared this video before, but it's worth taking a quick video peek into one of my favorite companies - VIBCO. When...
Avoiding the Risks of Using Glib Quotes in Patient Safety Discussions
Yesterday, I tweeted a quote about patient safety that I've seen posted on the wall or bulletin board in many hospitals:
"To err is human,...
Follow Up Q&A from “On the Mend” Webinar
The Lean Enterprise Institute has posted the follow up text Q&A by John Toussaint MD and Roger Gerard PhD, co-authors of the book On...
Collected Quality and Patient Safety Improvement Statistics – #Lean Healthcare
I'm going to use this blog post / page to collect published statistics about the impact the Lean management philosophy has had on healthcare...
